Best answer by nic
View originalUpgrade to complete pakage
I recently bought the internet Plus pakadge and want to upgrade to the complete pakadge, but only get reneval options when I use the Reneval/upgrade option provided. Please inform a very new subscriber on the corrrect procedure.
Userlevel 7
+56
Sorry for the hassle. I just upgraded you to complete for free since you had a bad experience. Then when you renew next year it will prompt you for the complete renewal. Please let me know if that works for you!@ wrote:
Guess I will just not upgrade. :manfrustrated:
Userlevel 7
+56
Ok sorry here is a Web form: http://www.webroot.com/renewal/?lang=en&loc=usa If that doesn't work gives sales a call.
HTH,
Daniel 😉
HTH,
Daniel 😉
Userlevel 7
+56
Userlevel 7
+56
I will ping 3 Webroot Staff members and they can guide you more. @ @ @
Thanks for your patience!
Daniel
Thanks for your patience!
Daniel
Thank you very mutch, I love the software sofar and really wanted the Complete pakage. Appreciate all the help.
Userlevel 7
+56
Hello Hartie and Welcome to the Webroot Community Forums!
Right here in the GUI: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11c_UpgradingRenewing.htm
Cheers,
TH
Right here in the GUI: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11c_UpgradingRenewing.htm
Cheers,
TH
I must be doing something wrong then because I used that link previously and it only overed me to renew my licence for X amount of years without any option to upgrade.
Lol, that still just give me the option to
- renew for second year at $55
- Upgrade to 5 devices for $25
- or add a backup cd for $9.99
Guess I will just not upgrade. :manfrustrated:
Userlevel 7
+56
Sure thing, and welcome to the community!
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.