Best answer by GreenEbolaView original
I have to ask again. Is there a way to install this new version over 18.104.22.168. My computer never seems to update to new versions on its own and the chack for updates button always get a result that "You are using the latest version". Thanks.
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Please look at THIS thread. If this fails to update and you are still having trouble updating please subbmit a Support Ticket.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Please read it, be patient. ;)
Within the next week we will begin releasing a new Webroot SecureAnywhere version 9.0.19.xx that, along with a number of planned enhancements, will also set the REGKEY automatically. But until that version is available, please set the REGKEY manually as described by Microsoft.
If it does not update automatically, follow what
You can always download the updated installer and just run it to install 'on top' and manually implement the update.
Here is the installer http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
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