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Version 9.0.19.36

  • 10 January 2018
  • 7 replies
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Userlevel 5
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I have to ask again. Is there a way to install this new version over 9.0.18.44. My computer never seems to update to new versions on its own and the chack for updates button always get a result that "You are using the latest version". Thanks.
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Best answer by GreenEbola 10 January 2018, 10:26

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Userlevel 7
Hello jreddoch,
 
Please look at THIS thread. If this fails to update and you are still having trouble updating please subbmit a Support Ticket.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Userlevel 7
Badge +7
Hello @
Please read it, be patient. ;)
 
Within the next week we will begin releasing a new Webroot SecureAnywhere version 9.0.19.xx that, along with a number of planned enhancements, will also set the REGKEY automatically.  But until that version is available, please set the REGKEY manually as described by Microsoft.
 
https://community.webroot.com/t5/Security-Industry-News/Microsoft-Patch-Release-1-3-18/m-p/310145#M39583
 
Userlevel 5
Badge +15
Thank you both. Obviously, I'm a worrier and not the most tech-savvy person in the world. I suppose there are worse character flaws.
Userlevel 7
No need to worry jreddoch. When the little Webroot icon is Green, you are fully protected.
 
@ thanks for the post. I forgot I was running beta and didn't keep up with the release version. Looks like I need another cup of coffee this morning to wake up. 😃
Userlevel 7
Badge +7
@ The new version is released, it will be published here.
https://community.webroot.com/t5/Product-Releases/bd-p/ProductReleasesHome
 
If it does not update automatically, follow what @ add to links.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Update-to-version-9-0-14-58/m-p/278725#M10641
 
 
You can always download the updated installer and just run it to install 'on top' and manually implement the update.
Here is the installer   http://anywhere.webrootcloudav.com/zerol/wsainstall.exe  
 
Userlevel 7
Badge +7
 
Hi @ 
Coffee is refreshing, I drink a brandy (pálinka). Hungary


 
Userlevel 7
Badge +7
Hi @ The new version is available. :D
 
https://community.webroot.com/t5/Product-Releases/PC-Agent-release-notes-for-version-9-0-19-36/m-p/310860
 
 

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