Web Console

  • 14 October 2020
  • 1 reply
  • 32 views

I purchased Webroot and cannot access the Webconsole; it keeps telling me my username and password aren’t valid; yet it won’t let me password reset.  No reply from customer service via e-mail.  Please help. 


1 reply

Userlevel 7

Hello @ukwildcat1967 

 

Please Submit a Support Ticket and they will help you. Now if this doesn’t work for you, you can call this number during the day!

 

1-866-612-4227

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

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