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Web Threat Shield not working

  • 10 August 2021
  • 3 replies
  • 243 views

Userlevel 5
Badge +15

All I’m getting is a green icon with a “W”. (No check mark). Is this a temporary glitch or a problem with my program?

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Best answer by TripleHelix 11 August 2021, 19:02

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3 replies

Userlevel 7
Badge +63

Hello @jreddoch 

 

Reboot the system and check again as it’s working fine here and it shows it’s working fine: https://status.webroot.com/

 

Thanks,

Userlevel 5
Badge +15

I managed to reach Tech Support (Oh day of wonders!). Just in case it happens to someone else, it was caused by artifacts from previous uninstalls. He helped me clean all that out and now it appears to work fine.

Userlevel 7
Badge +63

Great to hear!

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