Question

Webroot Account Password Recovery

  • 23 April 2020
  • 1 reply
  • 118 views

Good night to all,

I'm an Webroot  Internet Security Plus subscriber and i forgot my webroot account password.

I have already requested a password reset on the website form an enormous number of times (since last friday), receiving the answer "We have sent you an email. It contains a link which will enable you to reset your details"; however, when i go to my email I don't receive anything from Webroot (and yes i´ve checked the Spam folder).

Any ideas?? Is Webroot having some issues? I´ve also tried the support but no answer.  

Is Webroot working??

Thank you in advance,

 

 


1 reply

Userlevel 7
Badge +17

Hey there @turista_pt ,

Can you please send me a Private Message with the e-mail that your account is attached to? You may be entering the wrong e-mail so I want to check on your account status.

-Keenan

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