When I had to install a 32 bit browser for BattleField 3 I found that it immediatly prompted me to install it for regular Firefox. Again I have not been able to sucessfully find the prompt for Waterfox after reinstalling WSA. Is the plugin 64 bit ready for FF?
Best answer by jpasternakView original
At this time, only IE, Firefox & Chrome are supported. There is also an UNOFFICIAL Webroot filtering extension in Opera [ refer to this post https://community.webroot.com/t5/Tips-and-Tricks/Unofficial-Webroot-filtering-extension-in-Opera-Unofficial/m-p/111044 ]
As far as your question: Is the plugin 64 bit ready for FF? The answer is yes; I'm running a 64-bit system. I've never heard of Waterfox, but I will look into it.
Hope that helps!
As the author of both the Opera post and the Palemoon post [ ,]https://community.webroot.com/t5/Tips-and-Tricks/Unofficial-Webroot-filtering-extension-in-Palemoon-Unofficial/m-p/111594#M783 ], I can tell you that the filtering extension will NOT work properly in Waterfox...."One more note: this will not work in Waterfox. Despite Waterfox using the same Mozilla base engine, Waterfox does not create a seperate data profile like Palemoon does. Therefore, if you try to use this in Waterfox, it will completely remove the extension from Firefox, and you won't be able to use it in Firefox again." You could use it in Waterfox if you wanted to, following the same steps to use it in Palemoon, but, then you would be unable to use it in Firefox ever again, even after reinstalling. Palemoon comes with a 64-bit version of the browser which IS fully compatible with the extension and will not remove it from Firefox. If you would like to use a 64-bit version of the Mozilla engine, I would recommend Palemoon then.
Jeff, I believe what he meant was if the extension would work in an x64 Mozilla base engine, not x64 Windows, though I could be wrong ;)
Hope this helps!
Minimum System Requirements
Webroot is not listed in the programs in the uninstall menu. I have also deactivated the PC from the web console, and redownloaded the setup file and executed it. It acted like it didn't uninstall at all. (I have read a post that says to do this in order to remove WR from a PC.)
http://puu.sh/9dxMD/60895a98fc.png (it isn't anywhere where it would be.)
To uninstall in the situation you are describing please follow the following advice:
"If someone can't remove WSA because it's not listed in Programs & Features or All Programs use this in the Commandline or Run Dialog: "C:Program FilesWebrootWRSA.exe" –uninstall making sure that it is run in an elevated Command Prompt/Run as Administrator! Source: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Uninstallation-Option-Missing-f..."
The dbnnnn files are infact the journalling logs that WSA keeps when a file is set either automatically or manually, by the user, to 'Monitor'...so be wary about doing anything with those without guidance from an expert, as it could impede the ability to cover from a malware attack should the file being monitored prove to be 'nasty'.
Origional problem solved, new problem arised... right?
However my passowrds page in console mode cannot be displayed and my login credentials in the password manager arent working.
The reason it lists 32-bit only for Firefox is because Mozilla do not make a native x64 Firefox. 64-bit browsers are supported and protected like x64 Internet Explorer. x64 versions of Firefox (e.g. Palemoon as an example) can be protected fully but you have to add it to the Identity Shield manually and add the extension manually as well. I will post some screenshots as soon as I can! Of course I am not Webroot staff this is just my personal experience;).
Waterfox is 64 bit entirely, although Mozilla does have Nightly versions of 64 bit for Windows coming out recently. I have uninstalled Firefox shortly after installing it due to the fact that I couldn't play BF3. Webroot does see Waterfox's window and protects it via Identity Sheild, however I have not been able to find a way to get the extension onto Waterfox. It has been working on I.E. 11 64 bit though. Nightly 64 bit versions of FF means that Mozilla might be having a native 64 bit Firefox soon.
The extension does not appear in either Plugins nor Extensions.
General System Specs if this helps:
Windows 7 64 bit.
4 GB RAM DDR3
Intel GMA X4500
In the Program Files WRData folder I see Vistax86 and Vistax64 folders that contain small DLL files, wrflt. Sounds like the DLLS are Webroot Filter items. C:Prgram FilesWRDataPKGVistax86 @ Vistax64.
A reinstall would probably fix the missing folder, however those database files would be uninstalled as well. As Baldrick said, we need to be careful with those. If you want to try a reinstall of WSA, just let us know!
Regarding not accepting your login details, there could be a few causes for that. I know from a previous post that you already set up your management console account. In your management console, can you see a button to view your managed passwords? You may still need to set up your console to store your passwords. If that's already been done, try clicking on the little "W" icon in the Webroot password manager toolbar, and see if it prompts you to log into your management account. If it does, go ahead and login with the same login details you use for my.webrootanywhere.com, and see if that will get it to start storing credentials.
The filtering extension does not appear.
I will try to replicate the password manager and see if I can figure out what is going on with it. It may be a problem that I or someone else has seen before so someone may have an easy fix for it ;)
EDIT: this may sound a bit silly and back to basics, but sometime this works. Have you rebooted your computer after reinstalling WSA? WSA puts two items in the system startup that will prompt you to install the filtering extension in your browsers after you reboot and open the browser again.
also, follwing your steps oon how to install the extension in Palemoon. (because the folder is back) how to delete the .zip and rename it to .xpi? All I could do is add .xpi to a .zip file (at least that what it looks like.)
Let me know if that works!