Best answer by BurnDaddyView original
Hi, I've been using Webroot security for almost 2 years now and I am running Windows 10. Today an update appeared, and as it was updating, Webroot closed. So, I re-opened Webroot and click the setting icon next to "My Account". I went to "About SecureAnywhere" and saw that I'm on software version 188.8.131.52. If I click "Check for software updates" It says that version 184.108.40.206 is available. If I click the Yes button to install, it starts installing. It downloads it, then says verifying software updates then closes. If I reopen the program and go back to the same place I can see I'm still on the same version. If I try to update again, the same thing happens. What can I do? Thanks!
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