Best answer by MikeRView original
Webroot toolbar add ons remain in IE10 Windows 8 after uninstall of Webroot
I uninstalled Webroot from Windows 8 64 bit, using the recommended deactivate/reboot method. After uninstall and another reboot, going into IE10/Manage Add Ons, all three instances of Webroot, Webroot Vault, Webroot toolbar still remain. How do I get a clean uninstall of Weboot and it's toolbars?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
I am not positive regards to IE 10 as I use Chrome, but I believe you can delete extenstions and toolbars from the settings (?). In Chrome I can, and it is my assumption IE allows the same.
They should be removed during the Webroot uninstall process? Yes?
Maybe isn¨t much help but take a look here.
After a Webroot uninstall there are quite a few registry entries that remain. The LastPass password version INSTALLED by Weboot should be cleaned by Webroot, my opinion.
I restored a backup from before Webroot to clean up the Webroot un install.
I'll wait for another answer. I have two other machines with Webroot.
Thank you for the article Miroku! I will read it more carefully and bookmark it for reference!
I decided during the day to uninstall my remain two machines, again following the methods described in this forum. Both machines had he same remnants as the first. Toolbars remained in IE10 and numerous registry and files remained in Windows.
NOT desireable in my estimation. I used backups of all machines to remove Webroot remnants.
I am good but I think Webroot needs to clean-up its un-install process.
I can't recite a specific thread or post, however in a previous post I made in refrence to passwords, I believe I was told it was a method to remove password usage when it conflicted with IE Enhanced protective mode.
Let's try looking at this another way, how do you uninstall Webroot?
This must be the other thread you were talking about: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/How-to-discontinue-use-of-password-management/m-p/41462#M1557
Also you can Uninstall WSA XP to Win 7 from the Start button> All Programs> Open the Webroot SecureAnywhere Folder> Tools> Uninstall Webroot and Reboot or Control Panel> Programs and look for Webroot SecureAnywhere and Uninstall and Reboot.
Forgive me for this... but I am learning here and it looks like different versions of Windows treat it differently. I really am not trying to be a pest :)
OK, so it IS a bit different. The Addons and Toolbars can be reached via Control Panel for Windows 8 but not Windows 7 I think. My only remove option for Webroot is the main program, and it is not granular. Main program only. The Vault and Password Manager are not able to be removed via Programs and Features on mine.
My Windows 7 does not have that option in Programs area of the Control Panel. Going through IE, Tools, Manage Addons I do get that... but the remove is disabled.. it will not remove from IE like I can remove it from Chrome.
Or am I missing something huge?
Disabling toolbars after uninstall of software does not seem particularly kosher to me. A clean uninstall would be better.
The toolbars are installed separately, so they do uninstall separately at this time, and not automatically as part of the main uninstaller.
I will test later on Win 8 VM and will update this thread. Can you tell me if your using 32bit or 64bit?
And after Uninstall and Reboot.
Two of my three machines were 64bit, one 32bit. I saw it on all three using uninstall through console on Windows 8.
Thanks for testing.