why would a new webroot subscription download, expire right after download?

  • 6 May 2015
  • 1 reply
  • 23 views

I downloaded using a security code, the program has a capacity for three users/divices. When I try to run a scan, the program tells me that my subscription has expired  

1 reply

Userlevel 7
Hello @,
 
Welcome to the Webroot community.
 
I was unable to locate a keycode using the email associated with this account.
 
If you would click on my name, and then click on "Send this user a private message" under the "Contact Me" area, I would be happy to investigate.
 
Best Regards,
 
James G.
Webroot Community Support Team

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