I have tried copy and pasting the keycode give from the web page at checkout into the activation, reinstalling Webroot, restarting the system, and scouring the forums for people with similar issues. (Most of them revolved around old Best Buy codes not online)
In my latest attempt I had Webroot specifically send over my keycode, and tried it again within a minute of it being sent. Still showed up as invalid.
I've already sent in tickets, attempted to call the support center, because they are off for the weekend, and even chatted with a sales rep.
According to the sales rep, and of course they were not on the tech support team so with a grain of salt, the keycodes purchased online are activated immediately.
My questions boils down to this; Why is the keycode Webroot has sent me invalid? Is there anything I can do or am doing wrong?
Best answer by BurnDaddyView original