Yesterday Adobe have issued a regular quarterly update to its Reader application (10.1.3). I couldn't get successfully through the update process. The update was always aborted saying that some files cannot be accessed or something like this. I tried it repeatedly but always ended with cannot write to some files prompt. In the last attempt I tried to shut down WSA and ... the update process went successfully. So my conclusion is that some of the shields of WSA was blocking the update process.
Just to let you know in case anyone encounter the same troubles with Adobe Reader update.
P.S. I should add that all my settings (including heuristics) are default except Protected websites which are both (HTTP and HTTPS) set to maximum.
Welcome to the Webroot Community,
I am not having any issues opening up PDF files with Adobe Reader. Would you go here to install Adobe Reader https://get.adobe.com/reader/ and please make sure you uncheck ANY add ons for they are PUAs
Error 1321. The Installer has insufficient privileges to modify the file C:Program Files (x86)CommonFiles/Adobe/Acrobat/ActiveX/AcroPDFImpl.dll.
I am ready to ask for a refund as Webroot is installed in both my home and office PCs and BOTH computers are now affected and PDFs are no longer opening.
I have to disclose my secret ;) ... I am a fanatic in having all my installed applications up-to-date regardless they are for security, fun or anything else.
BTW, unfortunatelly I have learnt today that Microsoft abandoned the full support of Vista system passing now to only basic support which will last till end of April 2017. So probably we can count with less amount of patches etc., they will be targeting only the basic issues. But that's another story ...
Have a great week.
Your attention to the detail was good, and ensuring that Adobe Reader is up to date is even better. Don't forget, Microsoft Patches for the month were also released this week, so be sure to update Windows itself!
It might be really a coincidence. Anyway glad everything's fine.
Thanks & regards,
I also had no issues on Win XP (2 computers) and Win 7 (1 computer).
I had no issues on Win 7 x64 just to let you know!