Both WSA and MBAM Pro work well together until I do a Full Scan with MBAM Pro. It takes over 1 hour for scan to complete. I also noticed that WSA is using 50+ % CPU while MBAM scans. Computer freezes for about 5 minutes after scan completes and after a restart computer runs very slow for about 5 minutes. I did a full Uninstall and reinstall of both programs and problem still there. I disabled WSA from Task Bar Notification Area and ran a Full Scan with MBAM Pro. Scanned normal, 30 minutes. Restarted computer and computer running normal. Can't do a full scan with MBAM Pro with WSA enabled. Trouble Ticket sent to CS about this problem.
Best answer by ProTruckDriverView original
There was a similar issue that was fixed back in version 220.127.116.11. I assume this is an issue that just started happening for you in 18.104.22.168? Do you know if you were you one of the affected customers back when this was happening prior to version 22.214.171.124?
I see support is already looking at this case for you, and it appears we need some logs. I'm sure our excellent support staff will get the issue identified and dealt with for you. 🙂
No I wasn't affected with this problem before. After posting this problem and before receiving a reply from CS I did a full Uninstall of both programs again and used CCleaner yesterday. Then reinstalled both programs this morning. I just did 2 Full scans with MBAM Pro with WSA running and it's working perfect again.Don't know what the problem was, but it looks like it's fixed. I still have the link from CS for logs. If it happens again I'll send CS the logs. I'll do a few more scans today and tomorrow. 😃
I'm glad to hear that WSA and MBAM Pro are working smoothly together in the new beta. Please keep us updated with your findings in case any other issues arise w/the combo (hopefully it's smooth sailing from here on out, though)! :D