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WSA missed a trojan

  • 1 November 2012
  • 39 replies
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39 replies

P
Rank
Userlevel 4
😃 LOL  That is very true.
Ssherjj
Rank
Userlevel 7
Badge +62
Thank you ? for your input. It's always a pleasure to hear from you!
 
 Hope you are doing well?:D
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
P
Rank
Userlevel 4
:(  I  unknowing click on a Malicious website,  Webroot did not block,  however Malwarebytes blocked the malicious website. No softeware is perfect so it would be wise to have both Malwarebytes and Superanti Spyware on a computer.
 
Thanks Kit ,  I like this forum.
Kit
Userlevel 7
You are correct, nothing is 100%. Though a curious question is whether you had the Webroot web filter extension active in the browser at the time. Also, the definition of "Malicious" varies. For example, "Tries to install malware" is consistently malicious. "Pops under an annoying video advertisement"? Annoying, but not technically malicious, but something might block it anyway. "Had a virus six months ago and now it doesn't"? Not-malicious, but still might be on some things.

Webroot itself is specifically made to be able to coexist with other security software. I cannot speak for SAS and MBAM at the same time however, though I can say that unless one of them explicitly indicates it can, I wouldn't. Blocking contentions can do horrible things.

@ I still exist. Move pretty far. All the usual. ^.^
Kit - Prior Webroot Quality Assurance / Prior Webroot Escalation Engineer
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
? hey buddy long time no hear I hope your doing well, and nice to see drop in once in a while also say hi to ? for me!
 
Thanks,
 
Daniel 😉
P
Rank
Userlevel 4
:D  Thanks kit for your response.  Yes the webroot web filter extension is active in the browser.  I will check to see if SAS and MBAM coexist with other antispyware software.  How do one know if the website is annoying and not malicious?  I never had a virus on this computer.
Kit
Userlevel 7
Honestly tough to tell without a full evaluation. For example, the website could actually be "ineptly malicious", such as having a bug that will only be able to infect people who use Windows 2000. Technically, yes, it's malicious, but completely incapable of actually infecting anybody who uses the protection software, so not-blocked.

As this thread originally said, "OMG, Webroot missed this!" and that turned into "Never mind... the thing that caught it was lying. Sorry." So honestly it's really hard to say without knowing what you're looking at whether something is malicious or being lied about or mis-caught or just genuinely annoying.
Kit - Prior Webroot Quality Assurance / Prior Webroot Escalation Engineer
P
Rank
Userlevel 4
:D  I check SAS and  MBAM is compatible with webroot. I had these programs for a number of years never had a problem with conflicting with any antivirus software.  Webroot may detects viruses that SAS miss,  same with the MBAM detect malware that Webroot and SAS do not catch. 
Kit
Userlevel 7
Everything is compatible with Webroot no matter how hard they sometimes try to claim otherwise and break that compatibility. Webroot ensures that.

The question more becomes whether SAS and MBAM will work happily with each other. That is one I cannot answer. As a general rule, if they both perform on-demand scanning, they are not likely to be unless at least one of them say they are.
Kit - Prior Webroot Quality Assurance / Prior Webroot Escalation Engineer
P
Rank
Userlevel 4
Hi Kit,
I never had any problem with either one,  they both are compatible and compliment WebRoot.
 
Thanks for your reply
M
Rank
@ wrote:
Everything is compatible with Webroot
Even BitDefender?? I'd heard from several internet forum sources of problems with BitDefender co-existing with Webroot. It's the only AV I've heard about where this was supposedly the case.
P
Rank
Userlevel 4
Thanks
Baldrick
Rank
Userlevel 7
Hi Muddy
 
You are absolutely correct in that BitDefender & WSA to not sit well together...and if I understand it correctly it is BitDefender that is at fault or at least that is what a WSA fan would say, eh? ;)
 
Regards, Baldrick 
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
P
Rank
Userlevel 4
Thank you for the information

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