Can't use Firefox when I'm connected to WiFi Security

  • 7 March 2023
  • 3 replies


I use Firefox as my web browser. When I try to use if when I’m connect to WiFi Security, I get a notice from Firefox that it can’t find the server.

When I disconnect from WiFi Security, Firefox works fine.

Any idea what’s going on here?



Best answer by ProTruckDriver 7 March 2023, 12:49

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3 replies

Userlevel 7

Hello @SteveTrow 

I would recommend getting in contact with Webroot Support with Wi-Fi Security problems.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.




I need help because I'm experiencing this exact issue.

Userlevel 7
Badge +63

I need help because I'm experiencing this exact issue.

Contact Support posted above and they will help you!