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cant connect too many session

  • 1 October 2019
  • 2 replies
  • 1206 views

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I'm a newby to this forum. I purchased the web root WiFi security yesterday. everything was up and running. Today i turned on my laptop, try to connect the WiFi security. cant connect, too many sessions. My tablet and phone WiFi security is off. I don't understand why it keeps saying it cant connect, too many open session. Can anyone help.
much appreciated
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Best answer by antdeleon 1 October 2019, 01:48

I figured it out. I had to manually sign off on one of my device
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Userlevel 7
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Hi @antdeleon ,

Welcome to the Webroot Community. Glad you're here!

Not exactly sure why you wouldn't be able to connect like you were yesterday. Let me move this into the appropriate forum in the meantime while we look into this.

It might be best to contact our Customer Support team so that they can dig into your settings and particular issue.
Badge +4
I figured it out. I had to manually sign off on one of my device

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