Question

CONNECTION FAILURE

  • 11 June 2020
  • 1 reply
  • 81 views

Installed on windows 10

The login works for a while then kicks me out with the above message in a pink dialogue box… stating please connect to the webroot help link for a solution, etc…???

It also appears to take some time to login now, as compared to earlier Web Security logins… 

Also the random ip locations does not seem too work very.. only US East..

US West and others do not work so well…??

Maybe it’s a settings issue… not sure..???


1 reply

Userlevel 6
Badge +17

Hey @BobbyO ,

Please reach out to our SUPPORT TEAM for assistance with this. Wifi-security issues often need them to look into the backend with tools that we do not possess on the forums.

Please let me know how your conversation with them goes!

-Keenan

Reply