Webroot® WiFi Security
Webroot® WiFi Security
- 169 Topics
- 647 Replies
WiFi Secutity VPN Authentication
Recently started using Webroot WiFi Security VPN on my iMac. When i initiate VPN, whether US East or West, i get an “Authentication Failed” message. I have to switch between East and West until one of the two servers responds. Is this typical for Mac users. I’m also running it on my iPhone XR and the application allows me to choose “Auto Reconnect” and it works every time. Thanks to any who can enlighten me about the iMac issue.
Wi-Fi security - 'Too Many Open Sessions'
My understanding is that I’m allowed to install Webroot Wi-Fi security on a maximum of three devices. I’ve had Webroot Wi-Fi Security installed on two devices (PC and laptop) for some time now with no problems. Recently my PC had a new hard drive fitted. Now I’m getting a ‘too many open sessions’ message on the Wi-Fi app on my PC - I’m assuming this may be something to do with the new hard drive being treated as a new device, even though this would stilll bring it up to three devices only. I’ve tried logging out of Wi-Fi security on my laptop and still receive this message on the Wi-Fi security on the PC. I’ve tried shutting down the laptop completely as well as uninstalling/reinstalling the app on my PC with the same result - still ‘too many open sessions’. I’ve also created a Webroot customer support ticket (twice) over the issue but have yet to receive any reply. Does anyone have any ideas on how I can rectify the problem I have with the PC?
Ever since I got your garbage VPN, I cannot download anything (your App is restricting my bandwidth even after I uninstalled it )nor can I stream anything (because of the restricted bandwidth). How do I fix this and get rid of your garbage off my system (both Win10 and Android phone- same issues after webroot install) once and for all???????
No help from Webroot
I keep getting “CONNECTION FAILURE” on my Webroot Wifi Security. I have received ZERO help from Webroot. I’m seriously considering uninstalling, even though I’ve paid for everything, and going with another company. As far as I know I changed nothing; perhaps, one of the Windows updates messed with it? I just don’t know what to do????
"Too many open sessions on WiFi Security" error message installing WiFi Security
Hello!I had to do a clean install of the operating system on two of my MAC computers. Now that the OS is installed I am trying to reinstall Webroot WiFi security. I was able to install it on one of the computers but not the second. I am receiving the “too many open sessions” error message. After doing some research online here I realize it may have been necessary to de register the WiFi producer before I did the clean install. Now, after the fact, I need to de register several devices. How can I do that? By the way, I have a 5 device subscription.Thanks,Carmen
Webroot Wifi Security Not Changing my Ip Address
I recently got Webroot Wifi Security and it was working fine at first. However, recently it hasn’t been working on either of the Windows 10 computers connected to my account. It will appear to connect correctly at first, but after a short bit will revert back to my IP address and will not let me disconnect. This does not occur on my phone.
Wifi Security VPN not connecting
Hello' This morning it seems that my Wifi on my Android will not connect at all. This worked perfectly yesterday and before that. Stays on this screen and I've tried connecting to other places but same thing. Please advise. My Android has been rebooted. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/007e6eec-ed7b-43b2-8e13-06efdf041006.jpg[/img]
VPN beginner with a few hiccups - please advise
I understand from a business standpoint why a VPN is useful. As a home user, I was interested in keeping my data private. I've had Wifi Security for about 3 days now and have been trying out a few things on it. I am not interested in doing anything illegal with it or violating copyright laws. After the first hour of being connected to the default server of Mexico: 1) Facebook wants me to verify my identity because it sees me logged in somewhere else 2) Microsoft wants me to verify my identity because it sees me logged in somewhere else 3) My bank warns me that I'm logged in somewhere else and wants to make sure it's ok 4) Netflix warns me that I'm logged in from a different country and then warns me that I'm violating terms of service if I'm logged in through a VPN) 5) Apple warns me about the same thing So...if I'm not doing anything illegal or trying to violate copyright laws, is being threatened to remove my Netflix account and Apple account and having to verify my iden
WebRoot VPN is very squirrely. I would like to know if anyone else has the same issue. My laptop usually updates late in the evening, automatically, if I don’t do this manually. Windows saves everything and when I bring it back up the VPN keeps trying to connect. The last time this happened I called tech support and they told me I needed to manually shut the computer down and start it over again. I find this to be problematic as I run many applications and web sites at the same time and doing this is very time consuming. After I did this VPN still did not connect and I had to uninstall and reinstall to get this to work properly. It has done this again and if there is an alternative method I would sure appreciate the insight. I will strongly reconsider another VPN recommendations.
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