Webroot® WiFi Security
Webroot® WiFi Security
- 173 Topics
- 653 Replies
Hello everyone, i hope that someone will be able to help me out. So i just renewed the subscription with Webroot SecureAnywhere but this time i also purchased Webroot Wifi Security. And everything works perfect on my Desktop. But on my laptop the Wifi Security does not seem to work. I keep getting "Connection Failure".. It tells me to contact support, and i have done that but it seems to take forever for them to answer me. So i thought that i would try my luck here. I've tried to have the "Automatic location" on and i've tried different countrys by manual selecting them, and i've tried to change every almost ever combination of setups in the settings menu. And tried to add it to my firewall etc..
My WiFi Security will not connect when prompted. I have logged out and logged in with no change. Have also restarted my laptop no change in status. Help me with this problem, please. Oliver Nusser ~snip Removed email address, please don’t post your email address in public snip~
When using computer the internet would go down all of a sudden or disconnect. This didn’t happen just once, numerous times through the day/evening when using my pc…. very frustrating!!! Sometimes I would even have to shut the computer down and restart. Couple weeks ago I stopped signing in to use the wifi security program and I have had NO problems since. Looking at removing the wifi security.
I recently got Webroot Wifi Security and it was working fine at first. However, recently it hasn’t been working on either of the Windows 10 computers connected to my account. It will appear to connect correctly at first, but after a short bit will revert back to my IP address and will not let me disconnect. This does not occur on my phone.
--How do I tell if Webroot VPN service is working on my PC? On my cell phone, I can see a small key icon in the upper right corner. There is no icon on any of my browser bars (Vivaldi, Chrome, IE, Firefox, Opera) to indicate that VPN is active. --How can I change my country of origin? --Does the service work with the Vivaldi browser? How can I tell? PS. I prefer Vivaldi as a browser. Great for people doing research. --Is my smart TV a weak point in my security network? e.g., when I am streaming through a ROKU set box. Thank you for your response.
I have a five device subscription. I've uninstalled Wi-Fi Security from one device (a rarely used laptop) so I could install it on a new device, a tablet. No problem downloading it to the tablet, but I can't sign in because I'm getting a message saying I have "too many open sessions and need to log out of one of my devices." Obviously Webroot can't recognize that I've uninstalled the VPN softwarefrom a device that previously had it. And it wasn't even logged in when I uninstalled it. Yikes. [b]How to proceed is the question![/b] :thinking:
I already have Webroot Internet Secure Anywhere with 5 licenses. I purchased WiFi Security about a month and half ago and verified my account. I cant seem to find a way to add and remove devices for my WiFi Security subscription (for 3 devices). Where do I do that? How do I do that? The internet security WIFI Console doesn't give me a screen where I can do that.
Unless something is installed incorrectly, which I’ve read numerous reviews similar to my issue, I wanted to see if I can return the VPN package I purchased. I’ve tested it for 2 days now and it messes up on my phone and computer. I can’t use it if I wanted to because it slows my computer down so bad that almost nothing works, plus it hardly connects and stays connected. My school and job won’t allow it. I don’t think it’s any other issue considering the reviews I read. I wasn’t aware that Webroot is also new to this which explains it. When I run a speed test without being connected to the VPN my Mbps is always around 37, and when I’m connected it’s usually around 5 Mbps or lower
My understanding is that I’m allowed to install Webroot Wi-Fi security on a maximum of three devices. I’ve had Webroot Wi-Fi Security installed on two devices (PC and laptop) for some time now with no problems. Recently my PC had a new hard drive fitted. Now I’m getting a ‘too many open sessions’ message on the Wi-Fi app on my PC - I’m assuming this may be something to do with the new hard drive being treated as a new device, even though this would stilll bring it up to three devices only. I’ve tried logging out of Wi-Fi security on my laptop and still receive this message on the Wi-Fi security on the PC. I’ve tried shutting down the laptop completely as well as uninstalling/reinstalling the app on my PC with the same result - still ‘too many open sessions’. I’ve also created a Webroot customer support ticket (twice) over the issue but have yet to receive any reply. Does anyone have any ideas on how I can rectify the problem I have with the PC?
I understand from a business standpoint why a VPN is useful. As a home user, I was interested in keeping my data private. I've had Wifi Security for about 3 days now and have been trying out a few things on it. I am not interested in doing anything illegal with it or violating copyright laws. After the first hour of being connected to the default server of Mexico: 1) Facebook wants me to verify my identity because it sees me logged in somewhere else 2) Microsoft wants me to verify my identity because it sees me logged in somewhere else 3) My bank warns me that I'm logged in somewhere else and wants to make sure it's ok 4) Netflix warns me that I'm logged in from a different country and then warns me that I'm violating terms of service if I'm logged in through a VPN) 5) Apple warns me about the same thing So...if I'm not doing anything illegal or trying to violate copyright laws, is being threatened to remove my Netflix account and Apple account and having to verify my iden
Hello [user=65523][/user] I'm having issues with the release version [url=https://play.google.com/store/apps/details?id=com.webroot.mobile.wifisecurity]https://play.google.com/store/apps/details?id=com.webroot.mobile.wifisecurity[/url] on my Android Phone. When I disconnect and close the app the key lock Icon comes back at the top in 10 to 15 seconds but the Wi-Fi VPN is not active and I don't know but it will not let connect to my home network unless I sign out which is a pain as I never had these issues during the Beta. So I assume it is still active in some way and the sign out is my only option when I don't want to use the VPN at the time. Moto Z with Android v8.0.0 [url=https://www.motorola.ca/products/moto-z]https://www.motorola.ca/products/moto-z[/url] The release version for Windows is working great an as it should be! [user=57897][/user]
I downloaded the app to my iPad. I was able to get the app to open and function yesterday. I set it on stay connected. Today; the app was not connected and not signed in. I tried several times to connect but it times me out saying an unexpected error occurred. I deleted then reloaded and the same result. I have not changed any settings. The app is working fine in my iPhone.
Hello!I had to do a clean install of the operating system on two of my MAC computers. Now that the OS is installed I am trying to reinstall Webroot WiFi security. I was able to install it on one of the computers but not the second. I am receiving the “too many open sessions” error message. After doing some research online here I realize it may have been necessary to de register the WiFi producer before I did the clean install. Now, after the fact, I need to de register several devices. How can I do that? By the way, I have a 5 device subscription.Thanks,Carmen
Installed on windows 10 The login works for a while then kicks me out with the above message in a pink dialogue box… stating please connect to the webroot help link for a solution, etc…??? It also appears to take some time to login now, as compared to earlier Web Security logins… Also the random ip locations does not seem too work very.. only US East.. US West and others do not work so well…?? Maybe it’s a settings issue… not sure..???
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