Webroot® WiFi Security
Webroot® WiFi Security
- 176 Topics
- 642 Replies
Wifi Security Login Failed Check Credentials
Hi, I have been using SecureAnywhere, and I decided to buy the Wifi Security as well. So, I downloaded Webroot Wifi Security. The problem is when I login to it, it gives me a ‘Login Failed’ message stating ‘Check your credentials and try again. If you have not verified your account using the verification email, you must do so before logging in.’ This is on my Windows 10 laptop. Everything, that I can see, is up to date. I checked my credentials, they seem fine. I changed my password just in case that was it, but still the same message. I also tried this on my Android phone, but to no avail. Any input would be greatly appreciated. Thank you.
Can not log in to webroot wifi security
I have changed my password numerous times and I still can not get into the system for WiFi Security. Please cancel this part of webroot for me, It has been over a year and I still can not get in.I love the regular webroot program and will continue with that. But WiFi Security just does not work for me.Thank you.Ralph W. Agar, Jr.
VPN keeps disconnecting
A few years ago I discovered Webroot and am convinced that Webroot Secure Anywhere is the best cyber security package available anywhere. Because I am a big Webroot fan, I was very excited when Webroot decided to offer a VPN. I was part of the Beta program and posted at that time, among other things, that my connection was erratic and it kept disconnecting and reconnecting. I was hoping that this would be resolved when Webroot released its final VPN product. Over the past couple of months since the release the Webroot VPN it disconnects and reconnects much too frequently as to make the product unusable. This occurs at all the different servers but the two in the US seem to be the worst. At times I am disconnected from the internet and it will not re connect. The only way to get re connected is to quit the Webroot VPN. This happens with the kill switch on or off, makes no difference. I have no connection problems with Webroot VPN not runni
vpn wifi issues
Unless something is installed incorrectly, which I’ve read numerous reviews similar to my issue, I wanted to see if I can return the VPN package I purchased. I’ve tested it for 2 days now and it messes up on my phone and computer. I can’t use it if I wanted to because it slows my computer down so bad that almost nothing works, plus it hardly connects and stays connected. My school and job won’t allow it. I don’t think it’s any other issue considering the reviews I read. I wasn’t aware that Webroot is also new to this which explains it. When I run a speed test without being connected to the VPN my Mbps is always around 37, and when I’m connected it’s usually around 5 Mbps or lower
Webroot WiFi login issues
When I try to login into webroot wi-fi, I keep getting "Check your credentials and try again. If you have not verified your account using the verification email, you must do so before logging in. I already did this, also changed passwords when I was able to get in the console, to make sure passwords for webroot secureanywhere & webroot wi-fi matched, but I still get that error message, I'm officially fed up now!
Not all website loading
I just installed Webroot WiFi Security and I am able to connect just fine but I can’t get to most webpages. I tossed my cookies and deleted the cache and I uninstalled and reinstalled the software and of course I rebooted the PC but still the same problems. I go to a specific URL like bing.com and it says the website has moved or is no longer available. A handful of site will still pull up but the majority do not. Suggestions?
Connecting to web address
This is my first time using a VPN, & I was wondering how I connect to various websites. I have tried & the connection is terminated. Being a newbie, really don’t understand the process, I hope you don’t mind taking the time to explain how to connect & the process.
Installed on windows 10 The login works for a while then kicks me out with the above message in a pink dialogue box… stating please connect to the webroot help link for a solution, etc…??? It also appears to take some time to login now, as compared to earlier Web Security logins… Also the random ip locations does not seem too work very.. only US East.. US West and others do not work so well…?? Maybe it’s a settings issue… not sure..???
WiFi Security/VPN/Internet connection
So I am by no means a techie and this may be a very foolish question but my curiosity/concern radar is working overtime. Since installing Webroot WiFi Security and using a VPN I now see that my computer says under my Internet connection name “no internet, secured” and I now have showing a new “Hidden Network - Secured” that gets checked “connect automatically” even though I’ve unchecked it (several times). Is this the norm and that is for the VPN? Or is this something I need to figure out how to get off my computer? Thanks for the feedback and assistance.
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