Webroot® WiFi Security
Webroot® WiFi Security
- 173 Topics
- 653 Replies
I have and ASUS router and I have the option to load a VPN service so all my devices would be protected. I purchased the Webroot VPN assuming I could utilize the VPN configuration on my router. Is there an option within Webroot to do this? If not I would need to cancel with Webroot and utilize another VPN service. I hate to leave as I also have the Webroot antivirus suite as well. Please advise Thanks.
Use this space to talk about [b]all things[/b] [url=https://www.webroot.com/us/en/home/products/vpn-wifi-security]WiFi Security[/url]. Like our other [url=https://community.webroot.com/t5/Product-Discussions/ct-p/Products]Product Discussion[/url] areas, this forum has been created especially for our WiFi Security customers. Consider this the best spot online to learn from others, keep in contact with the Webroot team, and to receive updates re: WiFi Security. [b]WiFi Security KB[/b] The Webroot Community and Support teams will be keeping [url=https://community.webroot.com/t5/Webroot-WiFi-Security-KB/tkb-p/WiFi-Security-KB]this KB[/url] up to date with the latest support articles. It might be helpful to add the WiFi Security KB to your bookmarks for quick and easy access. [i]This post is in read-only, but please feel free to start a topic![/i]
My laptop is a back-up for my desktop so it is essential that I be able to use my w-fi to back up my desktop to my laptop. Since installing Webroot's VPN on both, my laptop can no longer "see" my desktop via my wi-fi, even after disconnecting the vpn. This is a big deal for me. On a seemingly unrelated note, the VPN on my laptop won't connect anyway since I restarted my laptop the first time after the install.. I jumped through hoops to install this, as it sounded GREAT. After a decade with Webroot this is the first time I'm tempted to chuck a bit of software. Help, please?
I just installed Webroot WiFi Security and I am able to connect just fine but I can’t get to most webpages. I tossed my cookies and deleted the cache and I uninstalled and reinstalled the software and of course I rebooted the PC but still the same problems. I go to a specific URL like bing.com and it says the website has moved or is no longer available. A handful of site will still pull up but the majority do not. Suggestions?
My work employs about 1000. The network is a 2-tiered system: 1) a secured login where the employees supply the network-wide Login ID & password 2) an unsecured Guest account Question is which one is best for using WR Wifi Security for individual privacy away from the prying eyes of our IT department?
I have to routinely disconnect my VPN throughout the day as email does not download and I cannot gain access a subscription website. The two problem email servers are protonmail and chaossoftware. The 3rd blocked website is a streaming video website (I get the login page, but cannot log in). I am a registered language editor of their videos and am on and off the site regularly throughout the day. I have to disconnect VPN to gain access to these sites. This has become a major headache. Connect, disconnect, connect, disconnect all day long. I also have a very long password for my VPN, so it is not like entering abc123 each time! :) Is there a correct procedure or workaround or is this a symptom of VPN in general? Thank you in advance for your reply. Skye
I'm a newby to this forum. I purchased the web root WiFi security yesterday. everything was up and running. Today i turned on my laptop, try to connect the WiFi security. cant connect, too many sessions. My tablet and phone WiFi security is off. I don't understand why it keeps saying it cant connect, too many open session. Can anyone help. much appreciated
I have created a WiFi security with the username and password that is exactly the same as my current console account. I can login to console and see SecureWiFiConsole created. However, my credentials is not working in the WiFi Security app on Mac - keeps telling me that password must be 9 characters and include 3 numbers - which my password matches and works on the console.
I’m starting to get upset that I made the really wrong choice about this security group. I thought it came with fairly decent rep but beginning to wonder now. Feeling a bit “snookered” at the moment; money paid “no refunds” and I left with a partially working program. Set out a help ticket request, talked to a “tech” personally on the phone, and I still have unresolved issue. How long does it really take to get appropriate assistance (after all one of the “features” touted on this security program)? The most expensive part of the program - interestingly enough - my WiFi Security program is totally non functional and one person has already “tip-toed” around in my computer and couldn’t “fix” or “find the issue.”
I opened a ticket 2 days ago and no one has responded. How long does it freakin take to get support?For the last 3 days when I try to connect to any VPN location I get IP ADDRESS: NOT DETECTED after about 20 seconds. I even uninstalled/reinstalled your crappy product. How do I get this fixed?
I'm new to VPN and the WiFi Security product. I just installed it yesterday and have tried to torrent in safety. Each torrent site I've tried gives me the "This Site Can't be Reached" error. I''m using the Automatic Location connection. What do I need to do to be able to connect to torrent sites?
While I have installed Webroot Wifi Security on a number of devices, I have not used it on anything in over a week, maybe two. But today when I tried to use it on my main iPhone, I was told I already have 3 devices connected. I would claim impossible since my other devices are not with me, sitting at home not logged in. So how do I discover what 3 devices are supposedly connected? And is there a remote way to just say, when logging in, to logout all other devices?I doubt my account has been compromised and someone else is using it, but how would I know?Thanks
OK, I bought it and I am using it on my PC now. My download speed before VPN = 215mbps. My download speed after VPN = 26mbps. This is not a minor slowdown as your sales information states. I am in Texas and I selected US west as a favorite but it auto selects Mexico. Tell me this speed issue can be fixed.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.