Webroot® WiFi Security
Webroot® WiFi Security
- 176 Topics
- 642 Replies
Installed on windows 10 The login works for a while then kicks me out with the above message in a pink dialogue box… stating please connect to the webroot help link for a solution, etc…??? It also appears to take some time to login now, as compared to earlier Web Security logins… Also the random ip locations does not seem too work very.. only US East.. US West and others do not work so well…?? Maybe it’s a settings issue… not sure..???
WiFi Security/VPN/Internet connection
So I am by no means a techie and this may be a very foolish question but my curiosity/concern radar is working overtime. Since installing Webroot WiFi Security and using a VPN I now see that my computer says under my Internet connection name “no internet, secured” and I now have showing a new “Hidden Network - Secured” that gets checked “connect automatically” even though I’ve unchecked it (several times). Is this the norm and that is for the VPN? Or is this something I need to figure out how to get off my computer? Thanks for the feedback and assistance.
failure to connect to internet
deleted and reloaded wifi security several times. Boots up, I press “connect” and it says connecting; then after awhile, the “connect: sign reappears without it having connected. My internet connection is good. My wifi is up and running without other problems. Can’t seem to get it to work. it worked fine until several days ago.
wifi security app buffers but does not open
I downloaded the app to my iPad. I was able to get the app to open and function yesterday. I set it on stay connected. Today; the app was not connected and not signed in. I tried several times to connect but it times me out saying an unexpected error occurred. I deleted then reloaded and the same result. I have not changed any settings. The app is working fine in my iPhone.
I’m starting to get upset that I made the really wrong choice about this security group. I thought it came with fairly decent rep but beginning to wonder now. Feeling a bit “snookered” at the moment; money paid “no refunds” and I left with a partially working program. Set out a help ticket request, talked to a “tech” personally on the phone, and I still have unresolved issue. How long does it really take to get appropriate assistance (after all one of the “features” touted on this security program)? The most expensive part of the program - interestingly enough - my WiFi Security program is totally non functional and one person has already “tip-toed” around in my computer and couldn’t “fix” or “find the issue.”
WiFi Security will not connect
My WiFi Security will not connect when prompted. I have logged out and logged in with no change. Have also restarted my laptop no change in status. Help me with this problem, please. Oliver Nusser ~snip Removed email address, please don’t post your email address in public snip~
WiFi staying connected problems
When using computer the internet would go down all of a sudden or disconnect. This didn’t happen just once, numerous times through the day/evening when using my pc…. very frustrating!!! Sometimes I would even have to shut the computer down and restart. Couple weeks ago I stopped signing in to use the wifi security program and I have had NO problems since. Looking at removing the wifi security.
I keep getting a message saying that my wifi vpn security login information is wrong, I just purchased a 3 device script from Webroot, can someone help
For some reason anytime I try setting up an account for Webroot Wifi Security, I am unable to create an account or I am told that I am entering the wrong username or password. I just purchased a 3 device subscription from the Webroot site on my Windows 10 laptop, which is the first of 3 devices that is not letting me register or activate the software. Could someone please help. Thank you for reading,
Wifi Security Console internet issue
I installed the new update for Wifi console and now when I connect it will not allow me to connect to the internet. I am in no way shape or form knowledgeable about computers. I know how to use apps, not how they work. So any ideas on how to fix this? Thanks for any help. sthannahs
I too am now having ‘VPN not connecting’ error. Running 184.108.40.206. I uninstalled/reinstalled/rebooted. No change, Message is “connection failure” on the pink band at top of the “Connect” green screen. Using ‘Automatic Location’. OS is Windows 10. Haven’t tried the Android version lately. Ideas?
Wifi Security Can't Login
I can’t login to Webroot Wifi Security. When I try, I get the message “Wifi Security can’t connect. Please check your internet connection and try again”. There is no internet connection issue - I am posting this with the internet connection that I have. I have never had an issue logging in until I recently extended my subscription for 1 year. When calling in, I was told that my subscription has been extended on my current e-mail account, but I have no way of seeing whether that has happened - my Webroot Secure Anywhere account tells me I have a number of days remaining, but my Wifi Security account says nothing about a current subscription or how long it has to go (though I renewed to December 2020). Not sure why it’s so hard to extend a subscription or get a solution to this. I understand things go wrong sometimes, but I would expect this kind of issue to be solved fairly promptly after having paid for the service. If it’s not, then I’ll be moving to another product sadly, a
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