Webroot® WiFi Security
Webroot® WiFi Security
- 167 Topics
- 612 Replies
There are quite a few comments about annoying pop-ups; the Webroot wifi ‘reconnecting’ pop-up shows regularly as I move to different locations and each time it tries to reconnect. The pop-up does not have an ‘x’ to close, can not be drag and dropped or resized and covers key commands on top right of screen (e.g., while I am working in word, on the internet, etc. What is the solution to stop causing me to have to resize my “work” due to the Webroot pop-up - this is not needed for your product to function and I am not sure what I could/should do if it is reconnecting anyway?
I have to routinely disconnect my VPN throughout the day as email does not download and I cannot gain access a subscription website. The two problem email servers are protonmail and chaossoftware. The 3rd blocked website is a streaming video website (I get the login page, but cannot log in). I am a registered language editor of their videos and am on and off the site regularly throughout the day. I have to disconnect VPN to gain access to these sites. This has become a major headache. Connect, disconnect, connect, disconnect all day long. I also have a very long password for my VPN, so it is not like entering abc123 each time! :) Is there a correct procedure or workaround or is this a symptom of VPN in general? Thank you in advance for your reply. Skye
Hi there, I am unable to send an email from the MAC app on OS Catalina. As soon as I disable to Wifi security it sends the email. I travel a lot for work and like to have the Wifi security enabled at all time. Is there a workaround or setting I need to change for this? Thank you
I have problems both trying to “connect” at times (and no certain reason why … and “connecting” but cannot access the web using firefox. This occurs on both desktop and laptop. Ran/run network troubleshooter and says problem is with settings for security and firewall. Not smart enough to know what to check for and/or change in these settings. I have the latest win 10 update environment. Advice?
WiFi Security connection failure. Previous version was fine, just paid $85 (WITH TAXES) and can’t get online unless I disconnect Security. Webroot was awesome until it changed hands. Now I will not be renewing my subscription and will file a complaint with Paypal that I used to renew WiFi Security. Run like hell people!!!
While I have installed Webroot Wifi Security on a number of devices, I have not used it on anything in over a week, maybe two. But today when I tried to use it on my main iPhone, I was told I already have 3 devices connected. I would claim impossible since my other devices are not with me, sitting at home not logged in. So how do I discover what 3 devices are supposedly connected? And is there a remote way to just say, when logging in, to logout all other devices?I doubt my account has been compromised and someone else is using it, but how would I know?Thanks
I'm a newby to this forum. I purchased the web root WiFi security yesterday. everything was up and running. Today i turned on my laptop, try to connect the WiFi security. cant connect, too many sessions. My tablet and phone WiFi security is off. I don't understand why it keeps saying it cant connect, too many open session. Can anyone help. much appreciated
I have always been able to print to my HP Officejet Pro 8600 Plus via WiFi from my desktop (Dell XPS 8700 Intel i7-4790 CPU @ 3.60GHz 16.0 GB RAM, Windows 10 version 1903 64-bit op system), laptop (HP Pavilion Intel i5-7200U CPU @ 2.50GHz 12.0 GB RAM, Windows 10 version 1809 64-bit op system, and smartphone (Samsung Galaxy S8+). However, when I turned on Webroot WiFi Security on all 3, none of them would print. When I disconnected them, they all printed. I do have my Trusted WifI Network selected for all 3. Turning off the Kill Switch had no effect. In order to print, I must disconnect Webroot WiFi Security. I have two netfilter.access.logs and one service.log available to email to you if you need them.
WIN 10 Home, Webroot SecureAnywhere, Webroot WiFi Security (IKEv2 selected), Malwarebytes. When I first connect to WiFi Security, access via Edge is delayed and has been since I installed a year ago. Access via IE11, GC, and FF is immediate. Coincidently, cursor over the network tray icon shows only the router connection while Edge is inop but shows both WiFi Security connection and router connection when Edge finally can connect. I am not a Edge default user, but some sites are not stable in IE11 anymore so I have to cut/paste into FF if Edge is still waiting for access under WiFi Security. Any thoughts on why this is occurring?
I noticed on the download site that Webroot Wifi Security is listed as not compatible with Windows 8. I didn't notice this exclusion when I first downloaded the software. Is this correct? Could this be why I can no longer access my software either on my phone or PC? Support told me to ignore that information. There is no compatibility issue.
I already have Webroot Internet Secure Anywhere with 5 licenses. I purchased WiFi Security about a month and half ago and verified my account. I cant seem to find a way to add and remove devices for my WiFi Security subscription (for 3 devices). Where do I do that? How do I do that? The internet security WIFI Console doesn't give me a screen where I can do that.
--How do I tell if Webroot VPN service is working on my PC? On my cell phone, I can see a small key icon in the upper right corner. There is no icon on any of my browser bars (Vivaldi, Chrome, IE, Firefox, Opera) to indicate that VPN is active. --How can I change my country of origin? --Does the service work with the Vivaldi browser? How can I tell? PS. I prefer Vivaldi as a browser. Great for people doing research. --Is my smart TV a weak point in my security network? e.g., when I am streaming through a ROKU set box. Thank you for your response.
So I have frustratingly been looking all through my emails, attempting to find a stupid verification email so I can use the vpn that I am paying for. Nothing. If it was more than 30 days ago and was sent to spam I can't recover it. There's nothing I can find in my account home page and when I try and contact support its just an infinite loop of enter password without being able to contact support. What kind of joke is this?
I have created a WiFi security with the username and password that is exactly the same as my current console account. I can login to console and see SecureWiFiConsole created. However, my credentials is not working in the WiFi Security app on Mac - keeps telling me that password must be 9 characters and include 3 numbers - which my password matches and works on the console.
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