Question

Selecting covered devices.

  • 3 September 2022
  • 1 reply
  • 23 views

I have License for 5 devices.  When I try to add my laptop to the list, I get a message to log out of Wifi Security on one of my devices.  I have knowledge of 4 devices that are covered, but not 5.  How do I identify the 5th device I would like to disable and switch to my laptop.  I question whether ir is one of the two machines I have had to replace in the last 5 months.


1 reply

Userlevel 7
Badge +63

Hello @Alvan Eller 

 

With the Wi-Fi product it’s best to contact Webroot Support directly!

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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