As I was pleased with Webroot Secure anywhere, I decided to buy this Secure WIFI. I paid for an annual subscription but I don't like automatic renewal. Call me old-fashioned but I like to decide what I spend my money on and when. To cancel atomatic subscription I had to send an email. To be frank, I'm not entirely confident that they won't just take money out of my account come the allotted time. That seems to be sooner than expected as it is linked to my SecureAnywhere account which expires in a month. I got a message saying it Secure Wifi will expire but I can click a button to agree that it will auto renew. I paid a year and I get a month. Will I auto renew. No way.
The whole website is designed to bamboozle you. I clicked on 'support ticket'and it asked me to sign on but it just goes to my product overview. I found my way back to support and it asked me to sign on again!! Why do these tech companies have so little faith in their product that they have to con you into continue buying? Is there an easy way out?