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Webroot VPN question?

  • 29 March 2019
  • 4 replies
  • 468 views

Userlevel 1
Hello, I purchased Webroot some time ago after reading this review I think it's great and I like the services very much. But I just noticed that you as well offer VPN services. Currently I'm using Surfshark that has CleanWeb feature that works like a malware/tracker/phishing protection and an adBlock as well. Does Webroot WiFi Security VPN provide similar features? If you have adBlock and tracker/malware protection implemented I would consider switching since I like your antivirus very much. And what protocol does it use on Android devices? Thank you.
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Best answer by TripleHelix 29 March 2019, 15:45

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Userlevel 7
Badge +63
Hello @ScountingNorth and Welcome to the Webroot Community!

Have a look at the online Guide: https://docs.webroot.com/us/en/home/wifisecurity_userguide/wifisecurity_userguide.htm and it does have Webroot's Web Shield in it as well.

https://www.webroot.com/us/en/home/products/vpn-wifi-security

Also you can watch this Video:
Userlevel 1
Thank you for the welcome and for the information. From the video it looks like it has malware/phishing protection so definitely something similar to Surfsharks CleanWeb. I'll look if there's a free trial for WiFi Security VPN and try to make a more in depth comparison, thx!

I’ve been using the Webroot VPN for a few months and noticed that it keeps having to restart!  Any clues as to how to prevent this?  It randomly disconnects and I get a message telling me that it is reconnecting

Userlevel 7
Badge +63

Hello @RichGanong 

 

With the Wi-Fi VPN it’s best to contact Webroot Support directly as it could be a backend issue.

 

Webroot Support:

Submit a ticket or

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

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