Question

WiFi Security Connection Failure

  • 31 December 2019
  • 3 replies
  • 220 views

Badge +1

Help Please!  Just downloaded and installed WiFi Security program on my computer today. Connection was successful at that time. However, after restarting my computer, it will not connect (after repeated attempts). 

 


3 replies

Userlevel 7
Badge +55

Hello @mlouise 

Welcome to the Webroot Community,

Sorry to hear this. Maybe an uninstall/reinstall of WiFi Security? But if you prefer you can always

Submit a Support Ticket which is Free of charge with your active Webroot Subscription and the Support Team can fix you right up.

 

Good Luck and keep us posted if you can.

 

Hope this helps?

Badge +1

Well, it eventually worked, after trying many times.  The application seems kinda flaky.

 

Thank you.

Userlevel 7
Badge +55

Hi mlouise, 

You're welcome,  if you're not happy with the Wifi Security you can always request a refund.without any problems if you just purchased it. Okay?

Reply