Question

WIFI Security ios App

  • 9 June 2020
  • 4 replies
  • 220 views

Hello: I purchased WiFi Security for iOS with 3 devices.  First device is me (purchaser). How do I add the other two user devices?  Thanks!


4 replies

Userlevel 6
Badge +17

Hey there @rondronkers ,

Please go to the other devices and download the software via the app store. Then take the key code that you used to activate your first device and put it in there.

-Keenan

Thank you for the answer, but I did not receive a key code as I did with my PC-version of Webroot Security.  I wonder if I need to wait until the free trial period expires and I become a subscribed user I will then receive a key code.

Userlevel 6
Badge +17

@rondronkers ,

How did you purchase WiFi Security? You should have received a code upon purchase. If you did not, please contact:

wr-customersales@opentext.com

OR

1-866-612-4227

They’ll be able to sort you out.

-Keenan

Userlevel 6
Badge +17

@rondronkers ,

I’ve been corrected by someone in product - If you already activated Wifi Security using the verification link on your first device, please try signing in with your username and password.

 

See these posts for more info:

 https://community.webroot.com/getting-started-91/sharing-webroot-wifi-security-with-friends-and-family-328387

https://community.webroot.com/getting-started-91/how-to-create-your-webroot-wifi-security-account-336917

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