Webroot® WiFi Security
Webroot® WiFi Security
- 167 Topics
- 612 Replies
I have License for 5 devices. When I try to add my laptop to the list, I get a message to log out of Wifi Security on one of my devices. I have knowledge of 4 devices that are covered, but not 5. How do I identify the 5th device I would like to disable and switch to my laptop. I question whether ir is one of the two machines I have had to replace in the last 5 months.
I opened a ticket 2 days ago and no one has responded. How long does it freakin take to get support?For the last 3 days when I try to connect to any VPN location I get IP ADDRESS: NOT DETECTED after about 20 seconds. I even uninstalled/reinstalled your crappy product. How do I get this fixed?
Able to connect on 5 devices on Sunday. On Monday - zero. Error message reads: WiFi Security can’t connect. Please check internet connection and try again. This would be the internet connection that I am currently sending this question on :-) Any ideas?
I renewed my WiFi Security on January 12, 2022. I downloaded the renewal software several times. The old subscripton expired on February 10, 2022. Now when I try to connect the red connect box just says “renew” and won’t connect. I purchased a Secure Anywhere renewal at the same time and got one keycode for both products. How do I get WiFi Security to accept my new subscription and connect again? Bill P
Recently started using Webroot WiFi Security VPN on my iMac. When i initiate VPN, whether US East or West, i get an “Authentication Failed” message. I have to switch between East and West until one of the two servers responds. Is this typical for Mac users. I’m also running it on my iPhone XR and the application allows me to choose “Auto Reconnect” and it works every time. Thanks to any who can enlighten me about the iMac issue.
Ever since I got your garbage VPN, I cannot download anything (your App is restricting my bandwidth even after I uninstalled it )nor can I stream anything (because of the restricted bandwidth). How do I fix this and get rid of your garbage off my system (both Win10 and Android phone- same issues after webroot install) once and for all???????
I keep getting “CONNECTION FAILURE” on my Webroot Wifi Security. I have received ZERO help from Webroot. I’m seriously considering uninstalling, even though I’ve paid for everything, and going with another company. As far as I know I changed nothing; perhaps, one of the Windows updates messed with it? I just don’t know what to do????
I recently got Webroot Wifi Security and it was working fine at first. However, recently it hasn’t been working on either of the Windows 10 computers connected to my account. It will appear to connect correctly at first, but after a short bit will revert back to my IP address and will not let me disconnect. This does not occur on my phone.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.