📊 2023 OpenText Cybersecurity Threat Report
Monthly Updates for our Products
The May WSAT content release is live, supporting World Password Day with 35 new pieces of content and updates for your training campaigns and phishing simulations. This release also features new NINJIO courses in English and French, new baseline Autopilot campaigns, and rebranded infographics. New in this release:Autopilot campaigns for travel-related scams in support of our theme for July Phishing - Autopilot Baseline: Airbnb Confirm Email Address Training - Autopilot Baseline: Social Media - Vacation Devastation 25 new, branded phishing templates adapted from real-world attacks focused on the monthly theme Rebranded infographics in Spanish, French, Portuguese, Polish, German, Dutch and English 5 New and updated courses from NINJIO in English and French Carbonite Server Backup Windows Agent 9.30 & Portal 9.30.0383 New in this release:Windows Agent Backups Triggered by System Events Image and Local System backups can be triggered by system events on supported Windows desktop op
Carbonite Safe® Server Backup – v6.8 New Carbonite Safe® server backup enhancements to save you time and storage space for your incremental backups. We are excited to introduce our latest update with enhanced Forever Incremental backup. New featuresEnhanced Forever Incremental Backup TypeTo help your business be even more resilient to data loss, this new addition enables users to incrementally forever back up their data without impacting performance, it means you can run more frequent incremental backups and enjoy improved recoverability while saving on the storage space. Improved performanceIn addition, we optimized backup times, and your incremental backups will now run 2X faster than previous versions. Support and product information resourcesPlease refer to the release notes for information on current and recent releases. To view the status of Carbonite products, including Carbonite® Safe server backup, please visit the Carbonite Support page. What is being released? We are please
The DNS Protection agent runs as a service on each installed system and is designed to intercept and manage DNS requests. Prior to this release, in order to install the DNS Protection agent, it was required to first install Webroot Endpoint Protection, and then to configure it to install the DNS Protection agent. With the 4.0 release, once the MSI is provided in the Webroot Management Console, customers will be able to install directly on the systems of their choice. This is a profound change as it opens up sales to any customer regardless of their chosen security stack. Release Agent 4.0: Features:· MSI Standalone Installer· Uninstall Agent Command Support· Zombie Mode for Expired Licenses Version 2.1.0 is a maintenance release which provides fixes for: Proxy issues Keycode swap Policy enforcement The release contains 2 huge components, support for Standalone DNS Devices and the first phase of the integration with Zix Se
We’re very pleased to announce the release of the Webroot Mobile Security V7.0 Android App in the Playstore. You can download the updated application is available in the Playstore. New FeaturesWhat’s new – The completely redesigned application has new user experiences and no longer looks like a browser. We have revamped the UI by adding a new dashboard of options guiding navigation to various features in the app. We have moved the login screen to the default device browser from our in-house secure browser. This would mitigate the “Oh Snap” error which some people are experiencing We have added an option to enable password manager in the app. The release contains new and updated functionality. These new features help us get closer to our goal of consolidating the Endpoint Protection Console as well as improving agent commands and efficacy. Here’s what’s new: Site-Based Policies Administrators will now be able to manage Site-Based Policies created within the Endpoint Console and crea
What is being released?Autopilot campaigns March Training - Autopilot Baseline: Websites and Software - Don't Fall For It March Phishing - Autopilot Baseline: Chase Fraud Alert 50 new courses from Skillsoft in German, Spanish, Polish, Dutch and Portuguese New course from NINJIO: Smishing – Game Day Decision 10 new thematic email, lure and infographic assets for phishing simulations Universal Syslog Connector v1.0 tool which utilizes the Unity API Event Notifications to push near real time alerts to Syslog servers used by SIEMs and SOCs. New FeaturesOn-prem software that allows event forwarding to Syslog Servers Users subscribed to the Unity API Event Notifications service can configure the Syslog Connector to push near real-time alerts to any Syslog server selected by the customer The Syslog Connector leverages the power of the cloud to deliver Syslog messages, bypassing traditional hardware and topology restricted delivery methods What is being released? Carbonite Endpoint Vault
Webroot, award-winning anti-virus protection has now partnered with Allstate Identity Protection. With cyber threats evolving, a comprehensive consumer solution is more crucial than ever. That’s why we’re offering Allstate Identity Protection add-on to our customers who have an existing Webroot Subscription. Cybercrime is evolving, your protection should tooThe consumer anti-virus market is moving away from single use protection. Consumers want protection that covers their devices, identity, privacy – and they want to purchase it from just one company vs. buying multiple products from multiple companies. Consumers cannot keep up with evolving cyber threats, so they need an expert and trusted partner who can. Protection for Your IdentityFinancial Monitoring Dark Web Monitoring Identity Monitoring 24/7 U.S.-based restoration $25K fraud expense reimbursementCan be added to existing Webroot Subscriptions: AntiVirus, Plus and Complete. Support for Webroot Premium, Webroot + Allstate add-o
With this release, Webroot® Security Awareness Training now supports the SCORM (sharable content object reference model) standard natively. This new implementation improves our learning management system (LMS) profile, opens up opportunities for much larger content partnerships, and provides the groundwork for various LMS-related features such as content upload and learning paths. Also, as part of this release we greatly improved Training Portal error handling. What is being released?Training portal error display on common errors Adds SCORM support What is being released? Web Threat Shield extensions for Chrome, Edge and Firefox to provide: Performance enhancements for Real-Time Anti-Phishing A solution for challenges with Bing search result annotation display Google fonts are now obtained directly from our servers Security fixesAll three extensions have passed their respective reviews and are now available for new installs and updates. Learn how easy it is to securely preserve data w
What’s New Webroot + Carbonite October Version 2.1.22255.1 provides: Security fixes for two low severity items Server hosting Google fonts to prevent GDPR issues when using Google Analytics Technical changes to better segment workloads Webroot Management Console 6.6 The release contains the following new and updated functionality. Both features help us get closer to our goal of consolidating the Endpoint Protection Console. Site-Based Overrides Administrators will now be able to manage Site-Based overrides created within the Endpoint Console, as well as allowing the creation of new ones directly from the Overrides page within the Webroot Management Console. Limited Admins now have access to Overrides within the Webroot Management Console. The file overrides page has also been consolidated to include both allow and block in one view. Additional Datapoints The Sites list now has a custom view which allows an administrator to select additional datapoints. These can also be re-ordered as
Build Version 9.5.2Key items in this release:Addressed issue that led to false positive for Apple’s Malware Removal Tool (MRT) Fixed an issue where OS version was not updating correctly New CLI command to accept restore file from quarantine New CLI command to initiate full scan Build Version 2.0.1Key items in this release:Updated signing to conform to Microsoft signing requirements Remove support for legacy IE extension The extension for Edge is still supported Incorporate Real-Time Anti-Phishing into wrUrl.dll The previous standalone RTAP DLL, wrPhreshPhish.dll, is removed from the system after reboot. Business only in 2.0.1.23: Fix for issue obtaining console whitelist Starting this month, new Autopilot campaigns are released automatically in accordance with the schedule. See details below and in-app. Also this month, we have made technical updates to our Webroot course library, and we are releasing assets for phishing simulations adapted from recent return-to-office attacks includ
Social Engineering Webinar II: MSP Best Practices to Stop Social EngineeringJoin Alan D. Crowetz, CEO, InfoStream, Inc. (MSP and OpenText customer) and Sam Kumarsamy, OpenText for a free live chat on 8/18 at 2 PM EST as they discuss and share:• Experiences with the latest social engineering tactics• Industry best practices to stop social engineering tactics• Why Infostream picked Webroot endpoint protection• OpenText’s cyber resilience solutions purpose built for MSPs and SMBsRegister for the Social Engineering Webinar Webroot MDR Case Study: Why do MSPs choose Webroot MDR to protect SMBs? You don’t want to miss what Mark Dryer, President of MDL Technology, has to say in this latest case study. WSAT Autopilot, the turnkey security awareness program Polish training library (28 courses) Culture - Whole > Sum course from NINJIO PII TMI course from Webroot Email and Lure page phishing templates from recent seasonal attacks Read the FAQ for more info Now available with the latest rele
Partner/MSP webinar complete on June 21Advanced Email Encryption purpose built for MSPs provide:Default and customizable email DLP filters included at no additional cost On demand and automatic encryption for sender and recipient Multiple secure delivery options to fit your SMBs encryption needs Empower external collaboration via Secure Compose portal Graphical reporting for compliance, delivery methods and more Training course: Phishing – gone catphishing from NINJIO (preview) 12 phishing email and lure page templates from brands including LinkedIn, Netflix, Instagram and WhatsAppConsumer Agent version 9.0.32.58 provides:Microsoft compliance requirements for antimalware vendors Hardened malware cleanup to prevent interference with 3rd party applications Additional logging to troubleshoot field issues Corrected identification of Windows 11 systems Limit LSP chain actions to Windows 7 to address field issueThe release of Console version 6.5.3 contains the following new and updated fun
Marketing for Webroot MDR kicked off this week in AMER with an MDR webinar to drive awareness and adoption of MDR (250 MSPs registered and 112 attended). You can check out our MDR messaging and tactics. Fastest time from detection to response in the industry: 9 mins Seamless integration between Webroot endpoint agent powered by BrightCloud Threat Intelligence and Blackpoint agent for quicker event investigation Responds to threats by combining network visualization, insider threat monitoring, traffic analysis and endpoint security One stop shop for cyber resilience solutions that includes MDR Potential to obtain insurance at lower costs with cyber resilience solution Carbonite Mobile app is an easy way to access the files, photos and documents that you’ve backed up with Carbonite Safe® on your desktop or laptop. Easily share your backed up photos and documents Access the files you have on your desktop Preview what you’ve backed up to make finding things easy Select favorites to easi
Brand new Webroot Endpoint integration with N-ABLE RMM. This integration allows customers to install and monitor Webroot endpoint protection with RMM using custom services. This new integration currently is available for PCs with Windows OS. New FeaturesAuto install Webroot Endpoint Protection via RMM custom services Monitoring endpoints using Webroot Endpoint Protection via RMM custom services On-demand Webroot scan using RMM scheduled task On-demand Webroot virus definition polling using RMM scheduled taskGenesis 1.3.0.126 Business Endpoint agent This version provides:Improved manageability. Genesis components will shutdown when WSA is shutdown (requires WSA-14 or higher) Standalone module support. New modules can be released completely independently of the Genesis core. Support extended to Windows Server OS versions (Windows Server 2012, 2016 and 2019) Improved uninstall and update for better reliability The release contains the following new and updated functionality. All 3 fea
Web Threat Shield What is being released?Web Threat Shield extensions to Firefox, Edge, Chrome 2.0.22053.1 to provide:Improved information and new OpenText branding on extension settings page (see screenshot below) Enhanced telemetry Dynamic Real-Time Anti-Phishing for standalone mode New logo looking fresh Webroot Security Awareness TrainingMarch brings a veritable bevvy of valuable content to WSAT, including courses from Webroot, Awaretrain (all languages) and NINJIO as well as phishing assets for recent transaction fraud scams for Visa, Amex, Venmo, and ANZ Bank. What is being released?Multi-course campaigns. Building on the previous Training Portal release, the new multi-campaign feature enables training administrators to easily send of up to 10 training courses in a single training campaign. As part of the new feature, the Campaign Summary Report format has been improved to reflect the multi-course campaign completion event, and more improvements are on the way. BEC - You Never
Webroot® Security Awareness Training What’s being released?New Learner Portal experience. There’s a new design for the training campaign landing page. This streamlines administration of phishing simulations and provides the learner with an improved responsive experience in preparation for the upcoming multi-course training campaigns release.New recommended category for email phishing templates. A curated selection of email templates is presented by default in the new Recommended category during the configuration of phishing simulation campaigns. As part of this improvement, the category UX has been improved. Carbonite® RecoverWhat’s being released?Subscription admin does not get the restart option Fix recover installer to allow for major upgrades Updated the worker connection logic Improved cloud provider repository per subscription Remove MongoDb from recover code Removing server fails with error concerning missing key Remote Console view for Servers no longer functions in recover Das
New Year, new progress at Carbonite + Webroot. We kicked off this year with a major security awareness training release, an expansion of SafeSearch for our DNS protection and an update to the Webroot management console. Read on for full details…Webroot® Security Awareness TrainingWebroot Security Awareness Training starts 2022 with our biggest release to date, featuring new releases across all of training course publishers, in all languages, and a strong set of phishing simulation assets to support the upcoming international Data Privacy Week initiative from the National Cybersecurity Alliance.What is being released?Data Privacy course from Webroot (preview) QR Phishing course from NINJIO (preview) Multifactor Authentication course from Awaretrain (German preview) 20 Updated courses from SAP Litmos Nine email phishing templates from recent Microsoft and Lifelock attacks Three lure pages from recent Microsoft and DocuSign attacks And one new Webroot-branded Training Invite template by c
Carbonite DTRS UpdatesThis release is meant to improve user experience and expand the reach of customers using DTRS. Here is the list of the externally focused changes: Rewrite DTRS code into dotnet core Eliminate the need to stand up a SQL server to run this product. Remove the need to run this product on a separate machine from where Availability or Migrate are runningWebroot® Security Awareness TrainingWebroot Security Awareness Training now offers training courses in Portuguese. This release completes our multi language support for the fiscal year. Look for new courses to be added regularly across English, French, Dutch, Spanish, German, and Portuguese. What is being released?A total of 22 new courses covering core security and compliance topics including:Cloud – Best Practices Computing Devices – Best Practices at Home and Office Cybersecurity – Overview GDPR – Overview Information Security – Data Destruction Mobile Device Security Mobile Devices – App Safety Passw
Introducing Webroot® Security for ChromebookChromebook devices are perfect for students, families or anyone looking for ease of use. And their built-in security features are better than none at all. But they still benefit from added protection. That's why we've introduced Webroot® Security for Chromebook™ devices to proactively and continuously protect from a variety of targeted threats, filling in existing security gaps.Features include:Enhanced Antivirus Protection – Always-on, automatic scans of your device and files for viruses and malware. On-Demand Scans – Use the secure Webroot browser to run additional scans with the click of a button. Identity Protection – Blocks malicious websites that try to steal personal info or harm devices. Secure Web Browsing – Identifies and blocks unsafe websites while using the Webroot browser or Google Chrome™. Web Threat Shield – Warns about high-risk websites and automatically blocks them from installing anything dangerous. Download this extension
What is being released?We’re very pleased to announce the release of Universal Reporter v1.3, which brings in our most complete set of reports to date. New Features & EnhancementsWith the release of version 1.3.21259.1, we are bringing the following new features and enhancements. What’s new - Users will be able to see what’s new including any new product as well as template releases within the online manual Brand new templates - Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details - Dark Theme Endpoint: Fully Extended Data with Shields, Modules, Blocked URLs & Threat Details - Silver Theme The new Fully Extended templates now provide a detailed breakdown of each threat encountered. All Extended templates now include the Script Shield Status The Combined and all Endpoint templates now include Web Threat Shield threats New Timeline Charts – To help
Webroot Security Awareness TrainingImprovements to managing Security Awareness Training from the Webroot ConsoleSee, edit, and launch draft campaigns created by other admins. This enables workflows where one admin sets up draft campaigns and another reviews/approves before launching them.Set up campaigns to auto-enroll users that are added to a distribution list. This provides another way for admins to add users to existing campaigns that have already launched. Set up the campaign to target a distribution list and enable auto-enroll. Any users you add to the distribution list even after the campaign launched will immediately get the training.Receive an automated email with reporting at the end of campaign. This removes the need for admins to sign into the console to download reports for campaigns that have concluded. For campaigns targeting multiple sites the email includes a link to download the collection of PDFs for all the sites that were included. 11 New and updated Lure Pages 6 N
The pace of releases remained high in June, with changes to the consumer mobile product, updates to the Mac agent for businesses and consumers, as well as more training content in Webroot® Security Awareness Training. Updates to consumer mobile protection subscriptionsWhat is being released?Webroot® iOS Mobile Security and Webroot® Android Mobile Security applications will now apply subscription enforcement and bug fixes. This release is a strategic slow roll-out for iOS (standard automatic) and a manual slow roll-out for Android (developer controlled and mimicking iOS). Production will reach the scheduled 100% in seven days for both applications.What does this mean for customers?Existing users will need to re-log in. Trial users will only have use of the product for one 15-day period per device. Support teams are standing by for customers who need assistance logging in again. Webroot Mac Agent v9.3What is being released?A new version of the Webroot Mac Agent was released to consumers
Hello Community! Another month, another edition of What’s New around Carbonite + Webroot. May featured a few bug fixes and updates to our newly released management console, phishing templates to address the latest Brexit-inspired scams, and a DNS update we think users will be quite pleased with.So dig in and, as always, let us know if you have any questions or comments.Release Notification – Webroot® Business Endpoint Protection v6.03What is being released?The Webroot management console v6.03 release incorporates multiple hotfixes for admin, entities, and alert sections within the console.Release details:Global Alert failures Entities > Double render of the entities list when clicking "entities" link Entities> Search Entities issue when using Tree Panel Admins> save permissions> user cannot save permissions when last name field have one character only Admins > Latin Character defect Sites > Remove exceeded device limit warning for customers on utility based billing Mi
Release Notification – New Webroot Management ConsoleWe’re pleased to announce the new Webroot Management Console was released on Tuesday, April 27.Our team of UX designers, software & quality Assurance engineers worked tirelessly with our partners and customers over the past two and half years. They have gone deep to understand what was needed, what wasn’t and how people develop muscle memory in their day-to-day operations. This effort has delivered a purpose-built new aesthetic and minimalist design with a new color scheme and styling for easy access to the right tools at the right time.What is being released?The release of the new Webroot Management Console incorporates a vast number of updates and improvements including:A new Micro Front End Architecture with each page broken into its own project A Significant number of User Experience enhancements: Improved overview of system status Actionable remediation workflows Site-to-site navigation Deleting deactivated sites Unsaved
