To Customer Support To Customer Support

Events
Leaderboard
Customer Support

BrightCloud® Threat Report Mid-Year Update

2 days ago

Check out our new Threat Report Update

Find answers to your questions
Stay up to date on the latest Webroot news
Ask questions and help others

Ask your question

58,087 Topics
169,232 Replies
65,983 Members

Upcoming Events

🏁 Getting Started

Everything you need to know about the new community.

🖥️ Major Console Upgrades

Find out about all of the new features!

📄 2022 Threat Report

Apple was most often impersonated company in phishing attacks in 2021

₿ Crypto Corner

A place for all things Cryptocurrency

Beta Testers

This program enables approved testers to preview builds before official release

📊 Universal Reporter Tool

Your guide for the Webroot Universal Reporter

Trending Consumer Knowledge Base Articles

Trending Business Knowledge Base Articles

View Knowledge Base

Categories
Recently active
Help others

Welcome

News, Announcements, Tech Discussions

Community 101

2060 topics
7649 Replies

News & Announcements

1212 topics
8591 Replies

Security Industry News

29777 topics
23389 Replies

Malware Manifesto

73 topics
0 Replies

Events & Conferences

285 topics
165 Replies

Tech Talk

4643 topics
11616 Replies

Water Cooler

863 topics
20000 Replies

Trivia

49 topics
386 Replies

Product Help & Discussions

Questions About a Webroot Product? Start Here!

Got a Question?

520 topics
2143 Replies

Webroot® SecureAnywhere™ - Antivirus

6974 topics
25207 Replies

Webroot® SecureAnywhere™ - Internet Security Plus

2473 topics
9933 Replies

Webroot® SecureAnywhere™ - Complete

3823 topics
18277 Replies

Webroot® Consumer/Business - for Macs

372 topics
1844 Replies

Webroot Mobile for iOS

257 topics
793 Replies

Webroot Mobile Security for Android

941 topics
4971 Replies

Webroot® WiFi Security

160 topics
601 Replies

Webroot® Business Endpoint Protection

1125 topics
3574 Replies

Webroot® Universal Reporter

17 topics
44 Replies

Webroot® DNS Protection

33 topics
175 Replies

Webroot® Security Awareness Training

46 topics
117 Replies

Webroot® Business Mobile Protection

34 topics
100 Replies

Webroot® SecureAnywhere™ - Antivirus for PC Gamers

553 topics
1354 Replies

Webroot® Legacy Products (2011 and Prior)

33 topics
107 Replies

Product Releases

Patch Notes & Software Updates

Business Product Releases

219 topics
359 Replies

Home Product Releases

237 topics
944 Replies

API

All Things API

Unity API Forum

86 topics
210 Replies

Carbonite Endpoint API

1 topic
1 Reply

Carbonite Replication API

1 topic
0 Replies

Integrations

Webroot Integration Discussions

ConnectWise Automate Integration

12 topics
32 Replies

ConnectWise Manage Integration

1 topic
1 Reply

Kaseya VSA Integrations

14 topics
16 Replies

Crypto Corner

A place to discuss all things cryptocurrency

News

7 topics
8 Replies

Wallet Security

3 topics
24 Replies

Common Scams

4 topics
5 Replies

Getting Started

2 topics
7 Replies

Jasper_The_RasperModerator

Security Industry News

dugan790New Member

Webroot® Consumer/Business - for Macs

scan with external c drive with a san disc in it

i was attempting to back up my computer thru time machine ( have an apple mac) and i was running the backup while webroot scanned my computer it thought that my san disc with files on it was a threat why is that

3 days ago

mdrosalesNew Member

Webroot® SecureAnywhere™ - Antivirus

How do I stop these pop up windows from showing up?

I did not renew webroot this time because I plan on getting a new computer. I deleted Webroot from my computer and I keep getting a pop up to renew. So my question is: How do I stop these pop up windows from showing up?

4 days ago

dawnwhite143New Member

Webroot® SecureAnywhere™ - Antivirus

Webroot Software Download on HP AMD Ryzen 3

I just purchased an HP AMD Ryzen 3, and along with it, Webroot internet security w/ antivirus protection. When I try to download the software, I'm prompted to switch out of S mode (which I won't be able to return to), or find a similar app in the store. How do I correctly download the software I purchased without messing up my brand new computer?

5 days ago

PaleSpectrexxFresh Face

Got a Question?

Webroot App Login Fail Error

Even though I have an account with this e-mail and it works fine on the laptop, and it's 1 year 3 devices the app won't let me in it shows this. I've tried everything I could find. I even tried to contact by e-mail for help and still haven't heard back. If this can't be fixed I'm returning it.

6 days ago

ArjanNew Voice

Webroot® Business Endpoint Protection

Web Threat Shield asks for activation code

Some of our endusers (not all) are experiencing problem with the Webroot Web Threat Shield extension in Microsoft Edge (the new Chromium based version). They get a request to enter the keycode. That should not happen, as the environment is fully managed by us as MSP. Is this a known bug?

7 days ago

ArjanNew Voice

Unity API Forum

Restrict API to site

Is it possible to create an API key that has only access to a single site?

7 days ago

Matthew_LangFresh Face

Unity API Forum

Endpoint Status GSM Modified since parameter and return result

I am calling the Endpoint Status GSM API using postman and providing a date and time for the modifiedSince parameter. REST API Call belowGET /service/api/status/gsm/{keyCode}?batchSize=1000 &modifiedSince={modifiedSince}I would expect to see the count of records being returned to steadily increment each time I execute this request, since new records or updated records get returned, but what I am seeing is confusing and I was hoping someone could help clarify.lets say on my first call I want to see all records that were modified since 11am today. I should see (let’s say in this use case) 100 records returned with no continuation token or URI since my batch size is set to max (1000).If I run the exact same query again a few seconds later I should see the same data or maybew 1 or 2 extra records depending on how busy my system is.What I am seeing instead is less records being returned, often along with a continuation token.I never seem to get a consistent result back, at times I see

9 days ago

VPPTFresh Face

Community 101

dictation difficulties

Can this metalware affect dictation ? I am using a web based EMR system for work and since uploading this software the dictation doesn’t work

9 days ago

Popajohn1New Member

Community 101

Windows 11 screen

Open program in Windows 11 screen is miniature?

14 days ago

Events Calendar

User leaderboard

Show full leaderboard

Consumer Common KB Articles

Business Common KB Articles

Join the Conversation

Tweets by Webroot

Terms & Conditions

Customer Support
Webroot.com
Blog
Status Page
Community Guidelines
Legal
Privacy
Cookie Preferences

We have recently updated our Privacy Policies. We encourage you to read the full terms here.

Sign up

Already have an account? Login

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Check out our new Threat Report Update

Featured Topics

Upcoming Events

Events Calendar

User leaderboard

Join the Conversation

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded