To Customer Support To Customer Support

Events
Leaderboard
Customer Support

Nastiest Malware 2022

4 months ago

Check out this year's Nastiest Malware

59,605 Topics
172,580 Replies
66,741 Members

Upcoming Events

Getting Started

Everything you need to know about being a community member.

Cybersecurity Standpoint

Employee Published Opinion Pieces

2022 Threat Report

Threat trends for the entire year of 2021

₿ Crypto Corner

A place for all things Cryptocurrency

Beta Testers

This program enables approved testers to preview builds before official release

What's New Archive

Library of monthly updates for Webroot and Carbonite

Trending Consumer Knowledge Base Articles

Trending Business Knowledge Base Articles

View Knowledge Base

Categories
Recently active
Help others

Welcome

News, Announcements, Tech Discussions

Community 101

2085 topics
7729 Replies

News & Announcements

1208 topics
8833 Replies

Security Industry News

30941 topics
24473 Replies

Malware Manifesto

73 topics
0 Replies

Events & Conferences

289 topics
187 Replies

Tech Talk

4786 topics
12104 Replies

Water Cooler

903 topics
20708 Replies

Trivia

49 topics
390 Replies

Cybersecurity Standpoint

2 topics
56 Replies

Product Help & Discussions

Questions About a Webroot Product? Start Here!

Got a Question?

553 topics
2279 Replies

Webroot® SecureAnywhere™ - Antivirus

6988 topics
25262 Replies

Webroot® SecureAnywhere™ - Internet Security Plus

2477 topics
9961 Replies

Webroot® SecureAnywhere™ - Complete

3830 topics
18293 Replies

Webroot® Consumer/Business - for Macs

377 topics
1881 Replies

Webroot Mobile for iOS

258 topics
794 Replies

Webroot Mobile Security for Android

946 topics
4985 Replies

Webroot® WiFi Security

174 topics
640 Replies

Webroot® Business Endpoint Protection

1134 topics
3606 Replies

Webroot® Universal Reporter

17 topics
44 Replies

Webroot® DNS Protection

33 topics
175 Replies

Webroot® Security Awareness Training

51 topics
159 Replies

Webroot® Business Mobile Protection

35 topics
101 Replies

Webroot® SecureAnywhere™ - Antivirus for PC Gamers

553 topics
1354 Replies

Webroot® Legacy Products (2011 and Prior)

33 topics
107 Replies

Webroot® Universal Syslog Connector

1 topic
0 Replies

Product Releases

Patch Notes & Software Updates

Business Product Releases

222 topics
360 Replies

Home Product Releases

239 topics
950 Replies

What's New

24 topics
121 Replies

API

All Things API

Unity API Forum

89 topics
215 Replies

Carbonite Endpoint API

1 topic
1 Reply

Carbonite Replication API

3 topics
0 Replies

Integrations

Webroot Integration Discussions

Nable

1 topic
0 Replies

ConnectWise Automate Integration

13 topics
33 Replies

ConnectWise Manage Integration

1 topic
1 Reply

Kaseya VSA Integrations

14 topics
16 Replies

Crypto Corner

A place to discuss all things cryptocurrency

News

9 topics
21 Replies

Wallet Security

3 topics
24 Replies

Common Scams

4 topics
5 Replies

Getting Started

3 topics
10 Replies

ProTruckDriverModerator

Tech Talk

Set Custom Dock Settings for Mac When Connected to External Displays with HiDock

by: Paul Horowitz Have you ever wished that MacOS could have different settings for the Dock, when connected to an external display, versus using only the built-in display? Or that MacOS would know when your MacBook Pro is connected to an external display and automatically adjust the Dock positioning, or size?That’s exactly what HiDock does, a free third party utility that allows you to set different Dock settings for different display configurations on a Mac.For example, maybe you want the Dock to be tiny and automatically hide on the internal display of a MacBook Pro, but be larger and always visible on the left side of the display when that same MacBook Pro is connected to a 30″ external display. HiDock allows for exactly that. ⇨⇨ Full Article ⇦⇦

1 hour ago

ConnorMThreat Research Analyst

Security Industry News

Cyber News Rundown: Hive Ransomware group shuttered after international cooperationNews

With cooperation and help from several international law enforcement agencies, the Federal Bureau of Investigation (FBI) shuttered the Hive Ransomware group, returned closed to 1,300 decryption keys and stopped $130 million in ransom payments. In other cybersecurity news, over 10 million JD Sports customers had their information stolen.Data breach exposes 10 million JD Sports customersRecently, hackers breached a JD Sports server that contained extremely sensitive order data for 10 million customers. An official statement from the U.K. retailer has confirmed that all online order data from 2018 to 2020 was compromised and includes enough personally identifiable information (PII) for the attackers to launch additional phishing campaigns. While the company was quick to secure the vulnerable server, this attack brought to light the unnecessary amount of old data that JD Sports was storing.International law enforcement efforts bring down Hive RansomwareWith the combined efforts of several

824

7 hours ago

Jasper_The_RasperModerator

Security Industry News

jkdollNew Member

Webroot® SecureAnywhere™ - Complete

two accounts?

HI, this MAY be a redundant question, though it is not exactly what I have yet read here.A month ago webroot sent me reminders that my account was to expire.I renewed it alnd paid.A week later I got a reminder from BestBuy it was to renew with my TotalTech membership.I called, and though I resolved it, but got a notice it renewed through BB. May I assume I will only pay the one time? Or must I wait to see if it shows up on an imy credit card statement (which I will likely not do because I have a crappy memory)) Thanks, Jenni

1 day ago

Jasper_The_RasperModerator

Security Industry News

OpenSSH fixes double-free memory bug that’s pokable over the network

February 3, 2023 By Paul Ducklin The open source operating system distribution OpenBSD is well-known amongst sysadmins, especially those who manage servers, for its focus on security over speed, features and fancy front-ends.Fittingly, perhaps, its logo is a puffer fish – inflated, with its spikes ready to repel any wily hackers who might come along.But the OpenBSD team is probably best known not for its entire distro, but for the remote access toolkit OpenSSH that was written in the late 1990s for inclusion in the operating system itself. >> Full Article <<

1 day ago

Jasper_The_RasperModerator

Security Industry News

Cisco fixes security flaw that could have allowed sneaky hacking

February 3, 2023 By Sead Fadilpašić Vulnerability allows threat actors to persist even after reboots Cisco has confirmed it patched a high-severity flaw that was impacting its IOx application hosting environment. Cisco IOx is an application environment that allows consistent deployment of applications that are independent of the network infrastructure and docker tooling for development. It is used by a wide range of businesses, from manufacturing, to energy, to the public sector.The flaw, tracked as CVE-2023-20076, allowed threat actors to achieve persistence on the operating system, thus gaining the ability to execute commands, remotely. >> Full Article <<

1 day ago

Jasper_The_RasperModerator

Security Industry News

Fast-evolving Prilex POS malware can block contactless payments

... forcing users to insert their cards into less-secure PIN systems February 3, 2023 By Jeff Burt The reasons businesses and consumers like contactless payment transactions – high security and speed – are what make those systems bad for cybercriminals.If miscreants want to get back to stealing data and committing fraud, they need to find a way to force transactions away from tap-to-pay systems like Apple Pay and Google Pay and get people putting their credit cards back into the point-of-sale (POS) PIN devices.According to Kaspersky researchers, that's what the Brazilian operators behind the Prilex POS malware have done. >> Full Article <<

1 day ago

Jasper_The_RasperModerator

Security Industry News

Atlassian Warns of Critical Jira Service Management Vulnerability

A critical authentication vulnerability in Jira Service Management Server and Data Center allows attackers to impersonate users. By Ionut Arghire February 3, 2023 Atlassian this week warned of a critical-severity authentication vulnerability in Jira Service Management Server and Data Center that could allow attackers to impersonate Jira users.Tracked as CVE-2023-22501 (CVSS score of 9.4), the flaw impacts Jira Service Management Server and Data Center versions 5.3.0, 5.3.1, 5.3.2, 5.4.0, 5.4.1, and 5.5.0.“An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances,” Atlassian notes in its advisory. >> Full Article <<

1 day ago

jkdollNew Member

Webroot® SecureAnywhere™ - Complete

two accounts?

1 day ago

SUGIANTNew Member

Webroot Mobile for iOS

error stating 3 devices connected, disconnect device.

As far as I can tell I only have 1 connection going. I see there was a solution, can I get that? Thanks.

2 days ago

sasz11New Member

Webroot® SecureAnywhere™ - Complete

Webroot said I was infected, but scan found nothing

On windows, my Webroot tray icon recently showed an exclamation point, indicating I was infected. When I ran a scan, however, it came up empty. Similarly, when I tried to follow these instructions to save a threat log, the application told me the threat log was empty. The icon also no longer indicates there is any threat or infection.Is this something I need to worry about? Should I assume that my system is fine, or are there steps I should take?Thank you in advance.

3 days ago

debcclakeNew Member

Webroot® Business Mobile Protection

Bug trying to load Webroot on Samsung S22 Ultra

I see that I have the same problem as everyone else who has the Samsung S22 Ultra cell. I can not load Webroot on my cell as there is a bug. The program works fine on my husband’s S19 and it worked fine on my S18. These are the 2 screens I get. Is there a resolution for this? It doesn’t do me much good to have antivirus protection on my tablet and laptop but not on my cell. HELP PLEASE! I tried to get this resolved with GeekSquad and they couldn’t resolve it either. This isn’t good that the latest, greatest cell update can’t get Webroot protection. PLEASE HELP!Here is the screen I get. When I click on GO, this is what I get.When I click on Learn More, I get an AW SNAP! screen. Then when I click on Reload I get the following message:“Something went wrong with Webroot. Webroot closed because this app has a bug. Try updating this app after its developer provides a fix for this error”. So DO WE HAVE A RESOLUTION YET?

4 days ago

RROKayONew Voice

Community 101

Are there Safe Food Log apps or maybe a software program that is not connected to the web. For privacy and security concerns

I am lookin for something that I can input my daily food intake and then have a cohesive look at that aspect of my health. Presently I am trying to write it down in a note book but I discovered there are actual food log apps and even free food log apps I am concerned about you know signing up at another web site or having another app o my smart phone that could be something a hacker could take advantage of in a negative way. Or is just having Webroot on my computer enough? Any help much appreciated thank you

4 days ago

joegarofaloNew Member

Community 101

Help

How do I send a link to install Webroot on another computer

7 days ago

Michael grieveNew Member

Got a Question?

Mr Michael Grieve

Why will my computer not download latest downloads?

11 days ago

s_p_1246New Member

Webroot® WiFi Security

webroot wifi security

At screen “connecting to usa east” locked in a loop CONNECTING. How do I get connected?

23 days ago

djfroFresh Face

Webroot Mobile Security for Android

Where is Webroot Secure Anywhere for my android?

I’ve had Webroot on my android for the past few years. About six months ago, it quit working (but the same Webroot account on my laptop is working fine). Whenever I open the app, I get the “Information has not been verified yet” page. I contacted Webroot and was told “this is a problem from their end and they’re working on a fix. Six months later, still no fix. Do I have to ditch Webroot?

24 days ago

morgan60Fresh Face

Webroot® WiFi Security

lose connection to gmail when webroot vpn is active

located in Israel. When I connect to Webroot VPN, and attempt to connect to my gmail account, I get the followoing error message.This site can’t be reachedThe webpage at https://mail.google.com/mail/u/0/?authuser=0 might be temporarily down or it may havemoved permanently to a new web address.ERR_FAILEDI cannot even connect to the webroot community, same message:This site can’t be reachedThe webpage at https://community.webroot.com/?utm_source=wifi-ipm&utm_medium=wifiipm&utm_campaign=community might be temporarily down or it may have moved permanently to a newweb address.ERR_CONNECTION_ABORTEDAs soon as I disconnect from Webroot Wifi Security, everything is back to normal.I would say that besides my gmail and webroot, most websites are still accessible when vpn is activated, but not all.Running Windows 10 Pro on a desktop, Google Chrome browser

25 days ago

Events Calendar

User leaderboard

Show full leaderboard

Consumer Common KB Articles

Business Common KB Articles

Join the Conversation

Tweets by Webroot

Terms & Conditions

Customer Support
Webroot.com
Blog
Status Page
Community Guidelines
Legal
Privacy
Cookie Preferences

We have recently updated our Privacy Policies. We encourage you to read the full terms here.

Sign up

Already have an account? Login

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Check out this year's Nastiest Malware

Featured Topics

Upcoming Events

Cyber News Rundown: Hive Ransomware group shuttered after international cooperationNews

Events Calendar

User leaderboard

Join the Conversation

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded