To Customer Support To Customer Support

Events
Leaderboard
Customer Support

Nastiest Malware 2022

5 days ago

Check out this year's Nastiest Malware

Find answers to your questions
Stay up to date on the latest Webroot news
Ask questions and help others

Ask your question

58,489 Topics
169,616 Replies
66,303 Members

Upcoming Events

🏁 Getting Started

Everything you need to know about the new community.

🖥️ Major Console Upgrades

Find out about all of the new features!

📄 2022 Threat Report

Apple was most often impersonated company in phishing attacks in 2021

₿ Crypto Corner

A place for all things Cryptocurrency

Beta Testers

This program enables approved testers to preview builds before official release

📊 Universal Reporter Tool

Your guide for the Webroot Universal Reporter

Trending Consumer Knowledge Base Articles

Trending Business Knowledge Base Articles

View Knowledge Base

Categories
Recently active
Help others

Welcome

News, Announcements, Tech Discussions

Community 101

2068 topics
7663 Replies

News & Announcements

1219 topics
8617 Replies

Security Industry News

30074 topics
23490 Replies

Malware Manifesto

73 topics
0 Replies

Events & Conferences

285 topics
165 Replies

Tech Talk

4685 topics
11649 Replies

Water Cooler

865 topics
20025 Replies

Trivia

49 topics
386 Replies

Product Help & Discussions

Questions About a Webroot Product? Start Here!

Got a Question?

532 topics
2168 Replies

Webroot® SecureAnywhere™ - Antivirus

6980 topics
25234 Replies

Webroot® SecureAnywhere™ - Internet Security Plus

2475 topics
9955 Replies

Webroot® SecureAnywhere™ - Complete

3828 topics
18291 Replies

Webroot® Consumer/Business - for Macs

374 topics
1855 Replies

Webroot Mobile for iOS

257 topics
793 Replies

Webroot Mobile Security for Android

943 topics
4977 Replies

Webroot® WiFi Security

167 topics
614 Replies

Webroot® Business Endpoint Protection

1128 topics
3583 Replies

Webroot® Universal Reporter

17 topics
44 Replies

Webroot® DNS Protection

33 topics
175 Replies

Webroot® Security Awareness Training

48 topics
143 Replies

Webroot® Business Mobile Protection

34 topics
100 Replies

Webroot® SecureAnywhere™ - Antivirus for PC Gamers

553 topics
1354 Replies

Webroot® Legacy Products (2011 and Prior)

33 topics
107 Replies

Product Releases

Patch Notes & Software Updates

Business Product Releases

221 topics
360 Replies

Home Product Releases

238 topics
944 Replies

API

All Things API

Unity API Forum

86 topics
214 Replies

Carbonite Endpoint API

1 topic
1 Reply

Carbonite Replication API

1 topic
0 Replies

Integrations

Webroot Integration Discussions

Nable

1 topic
0 Replies

ConnectWise Automate Integration

12 topics
32 Replies

ConnectWise Manage Integration

1 topic
1 Reply

Kaseya VSA Integrations

14 topics
16 Replies

Crypto Corner

A place to discuss all things cryptocurrency

News

7 topics
8 Replies

Wallet Security

3 topics
24 Replies

Common Scams

4 topics
5 Replies

Getting Started

2 topics
7 Replies

ProTruckDriverModerator

Tech Talk

Need an Auto Clicker for Mac? Check Out MouseClicker for Free

Auto clickers do much what they sound like, automatically click the mouse for you. Auto mouse clickers can be very useful for many purposes, but usually they’re utilized by people for testing purposes for software, web development, apps, but they can also be used commonly by gamers. And nowadays some people even use mouse clickers to fool spyware software installed by an employer onto a work computer that aims to determine if the user is actually doing any work.Whatever the reason you need an auto-clicker for your Mac, you’ll be happy to know there’s an excellent free option available that is feature rich, and will be sure to meet your automatic mouse clicking needs. 🍎🍎 Full Article 🍎🍎

3 minutes ago

Jasper_The_RasperModerator

Security Industry News

SCADA Systems Involved in Many Breaches Suffered by US Ports, Terminals

By Eduard Kovacs on October 05, 2022 Law firm Jones Walker has published the results of a survey focusing on the cybersecurity preparedness of ports and terminals in the United States.According to Jones Walker’s 2022 Ports and Terminals Cybersecurity Survey, there has been a significant increase in cyberattacks targeting this sector, and while a vast majority of the respondents claim they are prepared to handle cyber threats, many have confirmed suffering breaches in the past year. >> Full Article <<

4 minutes ago

xflayeNew Member

Got a Question?

Webroot cpu usage increases dramatically when playing Deathloop

I noticed that when playing Deathloop (via Steam), the CPU usage of webroot goes up to 25% and fluctuates between that number and 10% constantly.I tried adding the deathloop.exe to the ignore file in the PC security options, but it doesn’t let me (It’s almost ½ gig in size).Any solutions?Thanks.

1 hour ago

denrich56Fresh Face

Webroot® WiFi Security

WiFi login problem with my PC using Win 10

Keep getting login failure message on my WiFi login screen. Problem has started since recent subscription renewal. I have a Webroot account which shows WiFi Security active but shows no days left for subscription.

3 hours ago

mfleck_2000New Member

Got a Question?

Keep getting notification on my phone: SecureAnywhere Important Update Available

This notification is relentless, alerting me every five minutes! I’m not 100% sure it’s even coming from Webroot. It’s telling me to download the new app from Play Store, Launch the new app and create an account (already have an account, why is it asking me to create a new account?), and remove the retired app. Is this really coming from Webroot, or am I being scammed?

3 hours ago

Jasper_The_RasperModerator

Security Industry News

'Fines alone aren't enough:' FCC threatens to blacklist voice providers for flouting robocall rules

October 3, 2022 By Tonya Riley The Federal Communications Commission is threatening to kick seven voice-over IP providers out of its database of trusted carriers for failing to implement safeguards against robocalls.The threat means that compliant providers would have to stop carrying offending companies’ traffic, putting a halt to any calls from their users. >> Full Article <<

8 hours ago

Jasper_The_RasperModerator

Security Industry News

Romance scammer and BEC fraudster sent to prison for 25 years

October 4, 2022 By Paul Ducklin Elvis, you might say, has left the building, but only to be transported from court to federal prison.In this case, we’re referring to Elvis Eghosa Ogiekpolor, jailed for 25 years in Atlanta, Georgia for running a cybercrime group that scammed close to $10,000,000 in uunder two years from individuals and business caught up in so-called romance and BEC scams.Five other co-conspirators who seem to have “worked for” Ogiekpolor have already pleaded guilty in this case; as far as we know, they haven’t been sentenced yet. >> Full Article <<

8 hours ago

TylerMSr. Security Analyst & Community Manager

News & Announcements

W.A.BusseNew Member

Got a Question?

Fiirewall

Do Need to have Microsoft firewall on if I have Webroot fire wall turned on. I keep getting message's saying I am not protected because the Microsoft firewall isn't turned on. Does it hurt to have them both turned on.

1 day ago

wkirklandco1Fresh Face

Got a Question?

Removal of Web Threat Shield from Edge

I’ve tried again and again to remove the Web Threat Shield after uninstalling Webroot. I cannot get the extenion to shut off or uninstall. I cannot even delete the files as they are locked by the system. This is my home computer, and I can’t remove this! How can you make software that is this invasive that I can’t remove it?!

4 days ago

cyberwaspFresh Face

Webroot® SecureAnywhere™ - Antivirus

Webroot popup

Lately, at random times the Webroot banner pops up in the lower right corner. It’s the same one that shows when the program first loads. Is this due to an update or is something amiss. Curious. TIA

4 days ago

pavaninduaeNew Member

Tech Talk

Setup auto run Pyspark notebook from Alteryx

I need to schedule Pyspark notebook to run using Alteryx. There seems to be Python and Apache spark code options available in Alteryx but no Pyspark.Can anyone tell me how to set up automatic Pyspark-notebook run from Alteryx?

5 days ago

MajorHavocCommunity Leader

Webroot® Consumer/Business - for Macs

Carbonite Keeps Asking for Full Disk Access

I am running Carbonite Safe CE 22.3 on a MacBook Pro M1 Max, running macOS Monterey Version 12.4 (21F79). About once a week, I am asked to grant it Full Disk Access permission. Except that it already has it. I see that Webroot Secure Anywhere went through this about two years ago in other threads. But I do not see a solution. Any ideas? Just to prove the point, here is a screen shot:

6 days ago

MikeBeltNew Voice

Webroot® WiFi Security

Webroot Wi-fi Security help

Dear Sir/Madam,I just installed Webroot Wi-fi Security on my system after ordering it but once I connect it I can’t access the internet ie bing and yahoo also why must I download the software more than once because it’s not connecting?

9 days ago

jkwebznxNew Member

Webroot® Consumer/Business - for Macs

date of last scan

using Mac version 12.6. Webroot does not show the last scared date. When I close close Webroot

10 days ago

gutthansNew Member

Tech Talk

Removing devices from security display and protected count.

I show several more computers than I have currently running, on the ‘Security’/protected display. I want them gone, not just hidden. These have either been deactivated or parted out. How can I accomplish that from Webroot Secure Anywhere??

12 days ago

cristobalcatFresh Face

Webroot® Business Endpoint Protection

Yeeei: Wingate Update Webroot! Noooo: it have glitch! xD

Loving to use Winget (sorry, no Wingate) for all software installed upgrade, I found for my surprise that it detected Webroot installed under Webroot SecureAnywhere (Installed Webroot Endpoint Protection v9.0.32.60)And it says (as you can see) ‘Successfully Installed’, but Webroot Console online says nothing change. Soo… I don’t know what’s going on.Hope they fix it in the near future, since there is no easy way from WEBROOT to update antivirus, not even force to update, not even in the console.. the only antivirus at any level (personal or enterprise edition) that I know for decades that doesn’t help you to update their product in any easy way. Go figure.

12 days ago

davidcaFresh Face

Got a Question?

sonicwall is shown as threat on webroot

MY webroot everywhere CE 22.3 antivirus today told me that the sonicwall firewall protection on my desktop was a threat so I removed. it referred to w32,support.scam. was this wrong? The sonicwall had been there for some time since March 2021 and so had webroot and not shown as a threat before. What do I do? I am very computer illiterate. I also have norton but was told this was not needed by the remote agent I was referred to by HO who installed webroot and sonicwall.ANyone else had this probel,. I thouyght firewall was different from antivirus. I have windows 10.

12 days ago

Events Calendar

User leaderboard

Show full leaderboard

Consumer Common KB Articles

Business Common KB Articles

Join the Conversation

Tweets by Webroot

Terms & Conditions

Customer Support
Webroot.com
Blog
Status Page
Community Guidelines
Legal
Privacy
Cookie Preferences

We have recently updated our Privacy Policies. We encourage you to read the full terms here.

Sign up

Already have an account? Login

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Check out this year's Nastiest Malware

Featured Topics

Upcoming Events

Spooktober Community Contest 2022Contest

Events Calendar

User leaderboard

Join the Conversation

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded