To Customer Support To Customer Support

Events
Leaderboard
Customer Support

Nastiest Malware 2022

2 months ago

Check out this year's Nastiest Malware

Find answers to your questions
Stay up to date on the latest Webroot news
Ask questions and help others

Ask your question

59,136 Topics
171,980 Replies
66,569 Members

Upcoming Events

🏁 Getting Started

Everything you need to know about the new community.

🖥️ Major Console Upgrades

Find out about all of the new features!

📄 2022 Threat Report

Apple was most often impersonated company in phishing attacks in 2021

₿ Crypto Corner

A place for all things Cryptocurrency

Beta Testers

This program enables approved testers to preview builds before official release

📊 Universal Reporter Tool

Your guide for the Webroot Universal Reporter

Trending Consumer Knowledge Base Articles

Trending Business Knowledge Base Articles

View Knowledge Base

Categories
Recently active
Help others

Welcome

News, Announcements, Tech Discussions

Community 101

2078 topics
7712 Replies

News & Announcements

1231 topics
8948 Replies

Security Industry News

30567 topics
24356 Replies

Malware Manifesto

73 topics
0 Replies

Events & Conferences

288 topics
182 Replies

Tech Talk

4744 topics
12034 Replies

Water Cooler

892 topics
20483 Replies

Trivia

49 topics
390 Replies

Product Help & Discussions

Questions About a Webroot Product? Start Here!

Got a Question?

546 topics
2248 Replies

Webroot® SecureAnywhere™ - Antivirus

6984 topics
25252 Replies

Webroot® SecureAnywhere™ - Internet Security Plus

2475 topics
9957 Replies

Webroot® SecureAnywhere™ - Complete

3829 topics
18291 Replies

Webroot® Consumer/Business - for Macs

375 topics
1873 Replies

Webroot Mobile for iOS

257 topics
793 Replies

Webroot Mobile Security for Android

944 topics
4979 Replies

Webroot® WiFi Security

170 topics
625 Replies

Webroot® Business Endpoint Protection

1134 topics
3606 Replies

Webroot® Universal Reporter

17 topics
44 Replies

Webroot® DNS Protection

33 topics
175 Replies

Webroot® Security Awareness Training

51 topics
159 Replies

Webroot® Business Mobile Protection

34 topics
100 Replies

Webroot® SecureAnywhere™ - Antivirus for PC Gamers

553 topics
1354 Replies

Webroot® Legacy Products (2011 and Prior)

33 topics
107 Replies

Product Releases

Patch Notes & Software Updates

Business Product Releases

222 topics
360 Replies

Home Product Releases

239 topics
950 Replies

API

All Things API

Unity API Forum

89 topics
215 Replies

Carbonite Endpoint API

1 topic
1 Reply

Carbonite Replication API

1 topic
0 Replies

Integrations

Webroot Integration Discussions

Nable

1 topic
0 Replies

ConnectWise Automate Integration

12 topics
32 Replies

ConnectWise Manage Integration

1 topic
1 Reply

Kaseya VSA Integrations

14 topics
16 Replies

Crypto Corner

A place to discuss all things cryptocurrency

News

9 topics
21 Replies

Wallet Security

3 topics
24 Replies

Common Scams

4 topics
5 Replies

Getting Started

3 topics
10 Replies

drosnNew Member

Webroot® SecureAnywhere™ - Complete

TylerMSr. Security Analyst & Community Manager

Water Cooler

Holiday Giveaway - Day 4giveaway

Happy Holidays everyone! For everyone that hasn’t yet read the giveaway post please do so here Thank you for everyone that participated in Day 3 - It was severe pain and embarrassing mankini to decide our winners!@ProTruckDriver and @Jasper_The_Rasper You win a Webroot CowbellI didn’t even know we had these Congratulations! Honorable mentions to @kleinmat4103 and @MunkeyMan Today is Day 3 of our Giveaway This one will be fun and easy Post a pic of the ugliest Christmas sweater Leave a reply below with a pic of your ugliest sweater. An image you find online is accepted, but you get HUGE BONUS POINTS for a pic of one you own and even more points if you are wearing it. I can assure you this challenge prize is much better than a cowbell 🤠

10118

5 hours ago

cholentNew Member

Webroot® WiFi Security

gmail access denied when webroot shield is running

Hi there,I cannot access my gmail account when I am connected to WiFi Security. Other websites are ok, not gmail.thanks

15 hours ago

Jasper_The_RasperModerator

Security Industry News

Applying the OODA Loop to Cybersecurity and Secure Access Service Edge

Organizations can best defend themselves on the cyber battlefield by adopting a military-style defense. December 6, 2022 By Etay Maor Data leaks, breaches, and cyberattacks are becoming the norm, spawning discussions on how organizations can effectively defend themselves against an ever-evolving threat landscape. With the modern battlefield extending to cyberspace and adversaries adopting military-style tactics, today's defenders see analogies from the military sector as increasingly relevant. >> Full Article <<

15 hours ago

Jasper_The_RasperModerator

Security Industry News

Vehicle Identification Numbers reveal driver data via telematics

December 6, 2022 By Christopher Boyd There are many ways that data collection, and data availability, make less sense as the years pass by. This is frequently accompanied by a resistance to change, to improve these processes, because “that’s how we’ve always done it”. Sadly this is often the case even when those data collectors have been shown how real world harm can be done with this information.We now see another example of this in motor vehicle land, with customer info potentially retrievable via a VIN number on a windshield. >> Full Article <<

16 hours ago

Jasper_The_RasperModerator

Security Industry News

Judge Orders U.S. Lawyer in Russian Botnet Case to Pay Google

December 5, 2022 By Brian Krebs In December 2021, Google filed a civil lawsuit against two Russian men thought to be responsible for operating Glupteba, one of the Internet’s largest and oldest botnets. The defendants, who initially pursued a strategy of counter suing Google for interfering in their sprawling cybercrime business, later brazenly offered to dismantle the botnet in exchange for payment from Google. The judge in the case was not amused, found for the plaintiff, and ordered the defendants and their U.S. attorney to pay Google’s legal fees. A slide from a talk given in Sept. 2022 by Google researcher Luca Nagy. https://www.youtube.com/watch?v=5Gz6_I-wl0E&t=6s Glupteba is a rootkit that steals passwords and other access credentials, disables security software, and tries to compromise other devices on the victim network — such as Internet routers and media storage servers — for use in relaying spam or other malicious traffic. >> Full Article <<

16 hours ago

Jasper_The_RasperModerator

Security Industry News

Several Code Execution Vulnerabilities Patched in Sophos Firewall

By Eduard Kovacs on December 06, 2022 Sophos has informed customers that Sophos Firewall version 19.5, whose general availability was announced in mid-November, patches several vulnerabilities, including ones that can lead to arbitrary code execution.In addition to resiliency improvements and a performance boost, the latest Sophos Firewall version brings patches for seven vulnerabilities.According to a security advisory released on December 1, one of the vulnerabilities patched in version 19.5 is CVE-2022-3236, which has a ‘critical’ severity rating. >> Full Article <<

16 hours ago

Jasper_The_RasperModerator

Security Industry News

Zerobot – New Go-Based Botnet Campaign Targets Multiple Vulnerabilities

By Cara Lin | December 06, 2022 In November, FortiGuard Labs observed a unique botnet written in the Go language being distributed through IoT vulnerabilities. This botnet, known as Zerobot, contains several modules, including self-replication, attacks for different protocols, and self-propagation. It also communicates with its command-and-control server using the WebSocket protocol. Based on some IPS signatures trigger count (shown in Figure 1), this campaign started its distribution of the current version sometime after mid-November.Affected platforms: LinuxImpacted parties: Any organizationImpact: Remote attackers gain control of the vulnerable systemsSeverity level: CriticalThis article details how this malware leverages vulnerabilities and examines its behavior once inside an infected device. >> Full Article <<

16 hours ago

drosnNew Member

Webroot® SecureAnywhere™ - Complete

Will Webroot VPN work with Wi-FI that doesn't use a Router or Modem ?

1 hour ago

cholentNew Member

Webroot® WiFi Security

gmail access denied when webroot shield is running

Hi there,I cannot access my gmail account when I am connected to WiFi Security. Other websites are ok, not gmail.thanks

15 hours ago

jolhossFresh Face

Webroot Mobile Security for Android

There is a floating Webroot on my phone screens that is "Product Tampering" ?

Yesterday, both of my Android phones had foainting/transparent/Webroot banner / pop -up. I thought it was a Webroot Update Reminder.This led to a message that said “Product Tampering,,Security Risk, Download from Google Play Store.But is no Update for phones on Play. IHas someone hacked my phones or is this some sort of idiot spam from an idiotic Bad Actor ? I have received mocking messages from BAs in the past that were nothing once I talked about the FBI 's ic3.gov site and here is your Proxy Address, here is what domain it is maintained in and here is what Nation you come from, here are your GPS coordinates, etc. I have opened a Support Ticket with WB. How do I get rid of this floating icon if everything is okay ? I am VERY security Cautious!Finally, what is everyone's opinion on WB's VPN ? I do not use a router or modem to get WI-FI and I may try to use a third party route to get Ethernet.Thank you ...

1 day ago

Tennia ColeNew Member

Community 101

black screen

I play an online casino game. While in the middle of playing one of the games the screen suddenly goes black even though I am still logged into the casino game. When the reload button comes on it will not reload. I have to exit completely and sign back in to the game. So far this black screen has not affected any other action.

1 day ago

dcikeNew Member

Got a Question?

how to access Webroot console on mobile app?

Why am I unable to access the Webroot console on Webroot mobile? When I click on the Webroot mobile app it takes me to a Chrome web page.

5 days ago

BabyBytes2000Fresh Face

Got a Question?

Carbonite Webroot My Account CE 22.4 Portal

When will Mobile and Chromebook devices be displayed in the My Account Portal? I am accessing my account via the New Carbonite Webroot portal page. I am on the Security Summary and I should have 5 devices. Only 2 PC’s show up. Nothing for the phones or chromebook. How I am supposed to know how many keycodes I have left and where they were distributed? Also, if I had to deactivate one of these devices (because I have a two year subscription) there’s no way to do that either. The older portal had many features you could run directly from it. They were under the COMMANDS section. There was SCAN, System Optimizer, Restart PC, DEACTIVATE, Cleanup, Lock PC, Shutdown PC. It also required the security code one created when logging in.But the new Carbonite portal is missing these features. They added security questions but not the security code. And there are no Commands like I listed above.The whole thing is very confusing from a consumer point of view.

6 days ago

dengWebroot Employee

Unity API Forum

Unity API event notification service adoption

Tell us how you are using the new Unity API event notification service. And what are some of the new events that you like us to publish through this API endpoint?

7 days ago

dengWebroot Employee

Unity API Forum

what are some improvement that you want to see in Unity API

please share your thoughts

7 days ago

pmasonNew Member

Community 101

hardware

how do I fix “some hardware may not be functioning correctly and needs to be reinstalled”?

7 days ago

RRPELLETNew Voice

Webroot® Business Endpoint Protection

wrlog.log

Anyone seen a guide for interpreting the wrlog.log?

14 days ago

Events Calendar

User leaderboard

Show full leaderboard

Consumer Common KB Articles

Business Common KB Articles

Join the Conversation

Tweets by Webroot

Terms & Conditions

Customer Support
Webroot.com
Blog
Status Page
Community Guidelines
Legal
Privacy
Cookie Preferences

We have recently updated our Privacy Policies. We encourage you to read the full terms here.

Sign up

Already have an account? Login

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Check out this year's Nastiest Malware

Featured Topics

Upcoming Events

Holiday Giveaway - Day 4giveaway

Events Calendar

User leaderboard

Join the Conversation

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded