Agent Updates in Build 9.0.15.43 - January 17th 2017

  • 27 January 2017
  • 0 replies
  • 740 views

Userlevel 7
Badge +35
  • Retired Webrooter
  • 1555 replies


 
IMPORTANT: Amazon WorkSpaces Environments
 
Webroot is targeting a general update to Webroot SecureAnywhere®️ Business Endpoint Protection for the week of January 30th, which includes a change to how endpoints installed on Amazon WorkSpaces environments are identified. 
 
Specifically, build 9.0.15.43 will introduce changes to the endpoint identification system so that Amazon WorkSpaces instances are correctly identified as virtual machines.
 
  • If you have agents that are installed on Amazon Workspace instances, and if the initial installation of the Webroot SecureAnywhere agent used the “-clone” switch, you may notice duplicate entries for each endpoint. If you observe duplicates, please open a ticket with Support, and these duplications will be fixed.
  • If the initial installation of the Webroot SecureAnywhere agent did not use the “-clone” switch, then your console view will be updated to reflect the correct number of endpoints installed to Amazon Workspace instances.
  • If you do not have Webroot SecureAnywhere agents installed on an Amazon Workspace environment, you will not notice any changes.
Please reach out to Support if you have questions or concerns about these changes.

0 replies

Be the first to reply!

Reply