Sticky Tutorial

How to reclaim your Webroot Community account

  • 10 January 2019
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If you’ve been with the Webroot Community prior to today, we have your username and account waiting for you. Here are the simple step-by-step directions on how to reclaim your Webroot Community account.

Don’t have a Webroot Community account yet and are looking to join the community? Click here to find out how.

How to reclaim your Webroot Community account


  • In the top right corner of the homepage, click on ‘Login’
  • A window will appear, at the bottom of this window click on ‘Forgot Password?’
  • Please enter your email address or username associated with your Webroot Community account
  • Click ‘Send’
  • You’ll receive an email with a link to reset your password
  • Click on the link in the email
  • Reset your password
  • Once the password has been reset, you’ll be able to sign-in using your community username and new password

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