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NEW Major Upgrades Coming To Webroot Console

  • 24 March 2021
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NEW Major Upgrades Coming To Webroot Console
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  • Community and Advocacy Manager
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Major Upgrades Coming to Business Solutions 

April 2021 marks a huge milestone as we launch the first in a series of exciting new updates to the Webroot management console, Webroot®️ Endpoint Protection, Webroot®️ DNS Protection, and Webroot®️ Security Awareness Training. 

Console improvements 

The Webroot management console will get a new look and feel, with cleaner and more contemporary design. Users will see a better overview of system status, improved remediation workflow, easier site-to-site navigation, and better Delete Site workflow. These upgrades will simplify tasks within the management console and reduce the likelihood of user errors. 

Better endpoint security 

In addition to the console updates, we’re also adding a new security component to Webroot®️ Endpoint Protection that significantly improves its effectiveness. Webroot Foreign Code Shield (FCS) is a proprietary behavioral analysis engine that looks for malicious activity. It does this by identifying code that deviates from specific execution patterns and attempts to access restricted operating system functionality. This new layer of code analysis adds to the existing intelligence already collected by Webroot. It will allow us to proactively block and auto-remediate a much wider range of threats at a much earlier stage of attack. 

More support for DNS 

Webroot®️ DNS Protection also has two new updates coming. First, there’s support for more VPNs to ensure service compatibility with a wider range of firewall vendors. This is especially important for remote employees. Second, we’re adding support for networks that use DHCP (Dynamic Host Configuration Protocol), which allows a DHCP server to dynamically assign an IP address. 

Distribution lists and granular targeting

Webroot®️ Security Awareness Training now supports the creation of distribution lists and the ability to target those in them for training from the Webroot®️ Business Management console. This allows administrators to segment employees, and it makes training more effective by focusing on those who need it most. The ability to do this from our multi-tenant console saves time for MSPs that manage training for multiple clients.

Who are these updates for? 

Webroot customers who are most likely to benefit from these upgrades include managed service providers (MSPs), managed security services providers (MSSPs), small and midsize businesses (SMBs), small and midsize enterprises (SMEs), remote monitoring and management (RMM) customers and professional services automation (PSA) integration partners. 

How do customers get upgrades? 

These upgrades will be fully integrated within their respective solutions. For Webroot®️ Endpoint Protection users, it’s important to note that features like Webroot®️ Evasion Shield and Foreign Code Shield are inactive by default. Both features must be switched on to enjoy the benefit of full protection. 

How much will the upgrades cost? 

There is no additional change for any of the upgrades or additional features. 

How do I get more information? 

We will be updating our Knowledge Base to provide step-by-step instructions on the new features and functionality. And we will publish updated product bulletins at launch time. To get in touch with our support team, click here

What else is going on?

We’ve scheduled a round of technical deep dives covering enhancements to the Webroot management console. We’ve broken it out by product, and these hour-long sessions will cover the new console including sign in, setup, design changes, new features and Q&A.

You can join any of the product-specific webinars through the links below.

Webroot Business Management Console Demo
DNS Protection

Wednesday, April 7, 2021

 

Webroot Business Management Console Demo
Security Awareness Training

Wednesday, April 14, 2021

 

Webroot Business Management Console Demo
Business Endpoint Security

Wednesday, April 21, 2021

 

 

Join us on April 20th at 10:00AM MT for a LIVE Q&A event and ask our panel of experts your questions about the upcoming release. This is your chance to talk with members of the team who built all of these enhancements. 

Let us know what you’re excited to learn more about and be sure to ask your questions here in case you can’t make it. We’ll do our best to get as many as we possibly can. 

You can access the Power Point slides from one of our latest webinars below. 


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