Japan Airlines Breach Exposes 750,000 People's Personal Data

By Jeff Goldman  |  Posted September 30, 2014
 
Japan Airlines (JAL) recently acknowledged that the personal information of as many as 750,000 members of its JAL Mileage Bank(JMB) frequent flyer club may have been stolen when hackers breached the airline's Customer Information Management System after installing malware on computers that had access to the system.
The data potentially accessed includes names, birthdates, genders, home addresses, work addresses, job titles, phone numbers, fax numbers, email addresses, JMB membership numbers, and JMB enrollment dates. No credit card numbers or passwords appear to have been accessed.
"We conducted a detailed investigation into the slow response of the affected system which occurred on two days (September 19 and 22), and found that personal data of approximately 190,000 customers are suspected to have been stolen on these two days including an approximate maximum 21,000 pieces of data sent to a malicious external server, but the customers could not be identified," the airline said in a statement.
 
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