Refuses to notify watchdog despite subscribers' fears
By Kelly Fiveash, 7 Dec 2014 BT-owned ISP Plusnet has rebuffed concerns from customers who are worried that their email accounts have been compromised by spammers.Despite the protests, at time of writing, Sheffield-based Plusnet was yet to turn itself into the UK's data watchdog – even just as a symbolic gesture to placate subscribers who fear that a possible data breach had occurred.
Register reader Simon tipped us off about what some suspected was a security gaffe on Plusnet's email system. He told us:
On 14th November a number of Plusnet customers started receiving marketing emails from a US company on email addresses they have given to Plusnet for billing purposes.
These customers say they have never given these email addresses to anyone else and are not receiving the same marketing messages to any other email address.
The only apparent conclusion is someone has obtained the billing email addresses of Plusnet customers.
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