Telecom Industry Warns of Increase in Caller ID Spoofing Scams

By Eduard Kovacs on July 17, 2014
 
USTelecom, a trade association representing service providers and suppliers in the telecom industry, has warned consumers about an increase in the number of scams that rely on caller ID spoofing.
According to the organization, one tactic used by sales people and fraudsters attempting to collect personal information is that they make calls that appear to come from the recipient's own number. Those who have caller ID services usually pick up the phone out of curiosity, USTelecom said.
“We’re hearing a growing number of reports from our members that customers are receiving these intrusive calls utilizing this deceptive method,” explained Kevin Rupy, vice president of law and policy at USTelecom. “Carriers are deeply concerned about this problem and are educating call centers to help customers who experience these calls.”
USTelecom advises customers to check with their carrier to see what type of services they could use to protect themselves against such calls. Some companies enable customers to block certain calls, while others offer tools that have the capability of sending unwanted calls directly to voicemail
 
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