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Adobe Reader disappeared - Error 1406

  • 11 December 2014
  • 3 replies
  • 55 views
B
Rank
The Adobe Reader which was on my computer for years suddenly disappeared. When I try to download it again an ERROR 1406 message appears, saying it is unable to write in the Key. I am told this is common if you have Webroot installed. how do I overcome this and get back my Adobe Reader?

3 replies

Rakanisheu Retired
Userlevel 7
It's nothing to do with Webroot, make sure the old version has been fully removed and try again. Sometimes it takes a few times of trying to get it installed. If not you can use a number of free PDF readers. 
B
Rank
Thanks for that. I have removed all versions of Adobe and tried four or five times. The error message keeps coming after 98% of the download! I would hate having to do without Adobe.Is there anything else I can try?
Ssherjj
Rank
Userlevel 7
Badge +62
Hello Badrinath,
 
Welcome to the Community Forum,
 
May I add to this and suggest you take a look here, http://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html
 
 
Best Regards,
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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