Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines
- 2,084 Topics
- 7,728 Replies
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/60e279b0-6525-4294-8539-9da56f44b438.png[/img] Here at Webroot, we love audience participation. We want to recognize and reward the most active, influential members of the Webroot Community for all the ideas, support, and general conversation they contribute. When you sign in to the Webroot Community, each post, kudo, tag, accepted solution, etc. is counted toward your rank. Starting at the [i]Frequent Voice[/i] level, you will join the Webroot VIP Program and receive a Webroot reward to thank you for your contributions. Below is a list of levels and rewards for the Webroot VIP Program: [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/7727cf8e-0c6c-4163-a724-6939ff4f7be4.jpg[/img] So keep up the awesome work! And if you’re talking about us outside the Webroot Community, bring the conversation over to Webroot and earn even more points! If you have any questions, just let us know; and if yo
Getting Started GuideTutorial
[b]Welcome to the Webroot Community![/b] We are so happy to have you here and want to make sure you feel comfortable navigating through the Webroot Community. To get you started, we created a few helpful tutorials. [list] [*][url=https://community.webroot.com/community-101-2/registering-for-the-webroot-community-336552]Registration: New user [/url] [*][url=https://community.webroot.com/community-101-2/how-to-reclaim-your-webroot-community-account-336551]Registration: Reclaiming Webroot account [/url] [*][url=https://community.webroot.com/community-101-2/editing-user-profile-336553]Editing user profile [/url] [*][url=https://community.webroot.com/community-101-2/webroot-community-guidelines-297902]Community Guidelines[/url] [*][url=https://community.webroot.com/community-101-2/how-to-stay-informed-336558]Stay informed [/url] [*][url=https://community.webroot.com/community-101-2/how-to-subscribe-336557]How to subscribe [/url] [*][url=https://community.webroot.com/communi
[h2][b]How to tag other community members[/b][/h2] When you tag another user the system will notify them that they were mentioned in a post so they will be sure to see it. To tag a user, you simply start with the @ symbol, then begin typing their username. The system will suggest matches, and you simply select the username of the person you would like to tag. As soon as you post your message, they will receive a notification that they were mentioned, and a link to the post. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/eee7db2f-47fb-4715-8afd-6a421420c0d0.gif[/img]
How to Stay InformedTutorial
[h2]How to stay informed[/h2] To find out what’s going on in the Webroot Community with the topics, threads, and discussions you care about is easier than ever. In the top right section of the community, you’ll see your profile. Click on it, and you’ll see your profile information. [h2][b]My Profile[/b][/h2] This section is where you can setup your profile and make changes to your settings. You can read more about that [url=https://community.webroot.com/community-101-2/editing-user-profile-336553]here[/url]. [h2][b]Topics[/b][/h2] This is where you’ll find all topics (questions, discussions, and articles) you have created. You’ll be able to sort/filter by ‘Most Answers’ or ‘Most Views’ but by default, you’ll find the topics at the top where there was recent activity. [h2][b]Replies[/b][/h2] This is where you’ll find all of your responses. [h2][b]Solved[/b][/h2] This is where you’ll find all of your responses that have been marked, ‘Best Answer’. [h2][b]Subscr
How to SubscribeTutorial
[h2][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/cd719be3-1bc4-4876-b2bf-0a5783db01b3.gif[/img][/h2][h2] [/h2][h2][b]How to subscribe to threads and subforums[/b][/h2] Subscribing to content on the community is the best way to keep track of what interests you most. It’s easy to keep track of everything. Here are couple helpful hints. [h2][b]Subscribing to threads, discussions, questions, and ideas[/b][/h2] To subscribe to a thread simply scroll to the bottom of the author’s or original poster’s (OP) first post, and click on the star. Once you’ve done this, you’ll be notified via email each time that this thread has been updated with a new reply. [h2][b]Subscribing to subforums[/b][/h2] If you find that there‘s a particular area of the community that is particularly interesting, you can subscribe to that entire subforum. Simply click on the ‘Subscribe’ button on the top right of the page. Once you’ve done this, you’ll be notified via email of each additio
On occasion it will be useful to quote other users to provide context to your reply. This can be done by following the steps provided below: [h2]How do I quote another user in my reply?[/h2] [list] [*]Left click the “Quote” button at the bottom of the post you wish to reference [*]Add your response below and click the orange “Reply” button toward the bottom right [/list]
How to change your avatarTutorial
Personalize your appearance on the Community with your own unique avatar! This is also known as a profile picture, and it will appear whenever you post, as well as on your profile. Follow the steps below to change it. [h2][b]How to change your avatar[/b][/h2] These steps will walk you through changing your avatar: [list] [*]Click on your avatar image in the upper right [*]Click, “Settings” [*]Look for the field called, “Profile picture” [*]Click, “Edit” [*]Locate the image on your computer that you wish to use and click, “Open” [*]Click, “Save changes” located below on the same page [/list]
Let other users know some information about you with the signature function. This will add a brief line or two about you and be located on the bottom of each of your replies. How to add a signature to your profile [h2][b]To automatically add a signature at the end of your posts, follow these steps:[/b] [/h2] [list] [*]Click on your profile icon in the upper right [*]Select, “Settings” from the drop-down menu that appears [*]Scroll down until you find a field called, “Forum signature” [*]Type your desired signature into the Signature text box [*]Click, “Save changes” [/list]
Editing user profileTutorial
[h2]Where can I find my profile?[/h2] At the top right of the Webroot Community, next to ‘Create Topic’ you’ll see either a ‘Login’ button (if you haven’t already logged in OR your profile overview.) Click on that profile overview button. [i]If you haven’t signed in, please do so (you can find help on doing that[/i] [url=https://community.webroot.com/community-101-2/how-to-reclaim-your-webroot-community-account-336551][i]here[/i][/url][i])[/i] After you’ve opened your profile, you can fill out your profile by clicking on ‘Edit profile’. This is where you’ll be able to [list] [*]Upload your profile avatar [*]Fill out some information about yourself [*]Create a custom signature [url=https://community.webroot.com/community-101-2/how-to-add-a-signature-to-your-profile-336554]here[/url] [/list] [h2]Where can I edit my settings?[/h2] Once you’re in your profile, under ‘Settings’ you’ll be able to select what information is shared publicly and what notifications you’d like t
[h2][b]Welcome to the Webroot Community![/b][/h2] The mission of this online community is to provide a virtual meeting space where Webroot users and cybersecurity enthusiasts can learn, share, and connect. While our community is aimed at Webroot customers and users, we welcome everyone with an interest in cybersecurity, as long as you observe these community rules: [b][u]Be Respectful[/u][/b] We work hard to keep spammers and trolls away from the Webroot Community, and we expect users to treat one another with respect. Differing viewpoints, constructive criticism, and requests for clarification are all welcome. Insensitive topics and comments, name-calling, profanity, and anything you wouldn’t want someone to say to you in person will be removed at the moderators’ discretion. Multiple offenses will result in a temporary or permanent ban. [b][u]Keep the Positivity[/u][/b] The Webroot Community is a place to ask questions, get answers, and share ideas in a positive environment.
For your information in case others have this. Several days ago I began getting popup notifications in the upper right corner of my screen that would last about 1 to 2 seconds. The time between them varied from about every 30 minutes to about every hour and I could not associate it with any apps I was using. It was giving me warnings and there were several different ones, for examples: “Your computer is being hacked”, “ You have malware in your computer”, “Your iCloud account is being hacked”, “Your Bank Of America Account is being hacked”. That was a good one because I don’ thave an account with them, proving it was false notification. I contacted Webroot Technical on three consecutive days and each time I allowed them control of my computer to determine the problem. The first two failed. They third, Jeffery, found it. Wish I could tell you what it was. It had a small icon among others but no name whereas the others were named. Every time Jeffery would turn it off, it turned itsel
I come through this message to request the courtesy of the Webroot Antivirus Security Support Team, a new analysis of my NEW WEBSITE, the new URL is being blocked on suspicion of false positive.List of affected URLshttps://www.gabrielespiao.pt/http://www.gabrielespiao.pt/https://gabrielespiao.pt/http://gabrielespiao.pt/https://www.virustotal.com/gui/url/a4344ebd4b13137eb7cfd88167a86cdeced05d5b0156e7c03a53cb7dfb78b49e?nocache=1https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.gabrielespiao.pt%2Fhttps://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.gabrielespiao.pt%2Fhttps://sitecheck.sucuri.net/results/https/www.gabrielespiao.ptYours sincerelyMarcos Almeida
Icon There is an icon on the task portion of my computer which looks like 2 squares, one black another which partly superimpose the black square is see through whitish that wnen cliked opens to Webroot. Why?
There is an icon in my task bar that looks like 2 squares, one black, the other see through whitish superimposing the black that opens to Webroot when clicked and I cant delete or remove from task bar, why?
Hi Community,Our Business Endpoint Protection is scheduled to renew next week. I no longer have a company credit card to renew, however the only option I see using the online renewal is to pay via credit card.I sent multiple emails and left several voice mail messages at Webroot over the last few weeks and even opened a ticket to see if I could get someone to call me. The support people just say to contact sales and that they will have a salesperson contact me. Nobody at Webroot has contacted me yet? Any thoughts? This is very weird?
I play an online casino game. While in the middle of playing one of the games the screen suddenly goes black even though I am still logged into the casino game. When the reload button comes on it will not reload. I have to exit completely and sign back in to the game. So far this black screen has not affected any other action.
I just had a bogus flashing warning on my browser window about my system being compromised. Thanks (once again) to Webroot for protecting my system! There are a lot of scams going on out there and it is a blessing to have RELIABLE security on my PC. Thanks for all the great work and have a great holiday season! 😘
Welcome Beta Testers! Thank you for your interest in trying Webroot release candidates! Webroot release candidates are fully tested Webroot builds that Webroot will be releasing to its entire customer population in the near future. This program enables qualified testers an opportunity to preview these builds before they are generally available.If you are not already a Webroot Community member, please see how to set up a free account here.To gain access to these groups, please message an admin (like me) and we will get back to you shortly. Once approved you will gain access to all things beta. Those of you who are already enrolled in Beta testing will find that you can access this area. >>Beta Forums<<
On occasion a review of account details with Webroot is preferred for security………… After the insertion of the email registered along with the password, the next block asks for an authentication code……….. When entering the security code the process blocks out the entries, then after three attempts forces a 15 minute lapse………. If a corrective entry is made during the Forgotten Password function, the process remains the same and will not allow valid entry………. Apparently there is a missing link to gain access for reviewing the WebRoot account…..
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.