Bill pay not working

  • 1 November 2014
  • 2 replies
  • 26 views

My Electronic Bill Payment system is not working on this computer. I can log in and look at my payee but not my payments.
Old computer works fine, is webroot stopping my page.

2 replies

Userlevel 7
Hello smacdougal, welcome to the Webroot Community!
 
It is possible, though it might be something else as well.  When you try to access the payments, do you get any type of error message at all?
Userlevel 7
Hi smacdougal
 
Welcome to the Community Forums.
 
EDIT: Beaten to the draw once more...by our new Silver VIP...this is becoming habit forming! :D
 
In what way are you prevented from looking at your payments? I presume that you are using a web browsers? So which one is this happening with...and have you tried using an alternative browser to see if it could be browswer-related?
 
Apologies for all the questions but a little more information would be useful in helping us to try to help you with this issue.
 
Many thanks in anticipation.
 
Regards, Baldrick

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