Embedded Virus?

  • 27 January 2015
  • 1 reply
  • 13 views

Hello!  
I don't know a lot but I can't get rid of these annoying flashing messages.  I ran WebRoot (free version) this morning.  Threats were identified and disposed of (PUA Superweb and Crossrider) .  Tonight I have flashing messages on the bottom of the page again.  What else should I try?
 
I would appreciate any advice.
 
Sue

1 reply

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
It's not Malware it's what we call PUA's so try these steps to remove them: https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744 and if in the end they are still around please Submit a Support Ticket and they will help you remove them!
 
Thanks,
 
Daniel 😉

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