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hello, i've recently updated my webroot, on Dec 29. 2014.

  • 29 December 2014
  • 2 replies
  • 570 views
K
stated in my receipt 39.99 and 39.99 for both 1 year and 15 months. how is this possible?

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
@ wrote:
stated in my receipt 39.99 and 39.99 for both 1 year and 15 months. how is this possible?
Hello kingdomgod,
 
Welcome to the Community Forum,
 
I am not able to answer this question sorry to say ..
 
But did you purchase from Webroot or Best Buy?
 
If you purchased from Webroot then please call https://tel:18666124268
 
For Best Buy call 1.800.Geeksquad.
 
Maybe our moderator @  could look into this for you in the morning.
 
 
Best Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
nic
Userlevel 7
Badge +56
Yeah I see some duplicate purchases on your account.  Go ahead and contact our customer service and they can get that fixed for you.

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