Hello Guys,
I installed the Webroot on the laptop on March 2024 and the agent is function, then the laptop can’t boot to Windows and I reinstalled OS. Now, i installed the agent again. i found there are duplicate record on management console.
May i know how to remove the old record?
Best answer by TripleHelix
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+63
Hello
Only Webroot Support can do this for you so please contact them Directly!
Webroot Support:
Submit a ticket 24/7/365 it’s the best way!
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MST)
Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
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