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I have a anti-virus system and the C Cleaner. Yet my computer still gets hit by a Trojan. Why.??

  • 6 January 2015
  • 1 reply
  • 581 views
3
I am a cosumer with little knowledge of the hard board and real technical knowlege.
Guy

1 reply

Petrovic
Rank
Userlevel 7
Badge +52
Hi
The best thing to do is to Open a Support Ticket, and ask Webroot Support to take a look and remove this for you.  There is NO CHARGE for this if you are a WSA license holder, with a current subscription.
&
Read:
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup

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