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My new keycode don't work. I have just renewed it, and there is an error

  • 28 March 2021
  • 2 replies
  • 55 views
Nevi
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Userlevel 3
Badge +13
  • Nevi
  • Popular Voice
  • 31 replies

I just renewed my webroot subscribtion a year more, but it wont take the new code.

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Best answer by TripleHelix 28 March 2021, 16:18

Hello @Nevi longtime no hear!

 

Did you renew via Webroot or somewhere else? If from Webroot and it continues then contact Webroot sales during the week and they will sort it out.

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Now if from someone else then you need to contact them.

 

HTH,

 

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i3 8100-8GB DDR4 2400Mhz RAM-GTX 1050 graphic card- Samsung 860 265GB SSD. Windows 10 64bit. Chrome, Webroot antivirus-Syshardener NVT

2 replies

TripleHelix
Rank
Userlevel 7
Badge +63

Hello @Nevi longtime no hear!

 

Did you renew via Webroot or somewhere else? If from Webroot and it continues then contact Webroot sales during the week and they will sort it out.

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Now if from someone else then you need to contact them.

 

HTH,

 

Daniel - Windows 10 Pro x64 for Workstations 21H1 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 10.
Nevi
Rank
Userlevel 3
Badge +13

Thank you Tripple.

I write to customer sales. Thank you. :)

 

Nevi

i3 8100-8GB DDR4 2400Mhz RAM-GTX 1050 graphic card- Samsung 860 265GB SSD. Windows 10 64bit. Chrome, Webroot antivirus-Syshardener NVT

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