During scan after about a minute it says it can not reach internet.
Reboot the system and try again and if it comes up once again try a clean reinstall of WSA.
Please follow the steps closely!
Info in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
Please let us know if that resolves your issue?Thanks,
I don’t know how to reboot the system.
Really? Turn your Computer off and then back on again and try another scan. Restart is another name for it!
That what I thought and did . Still got the same result, so will try the re-install.
Yes try the Reinstall and if it continues then you will need to contact Webroot Support:
Submit a ticket
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