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This solution addresses Webroot SecureAnywhere

  • 16 December 2023
  • 2 replies
  • 93 views
S
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Userlevel 4
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  • 23 replies

I went here:

https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=1219&t=You-get-a-message-that-your-PC-is-centrally-managed-and-your-settings-may-be-overwritten#:~:text=%22Note%3A%20Although%20your%20settings%20will,in%20the%20SecureAnywhere%20Management%20Website.

 

Then here: https://identity.webrootanywhere.com/v1/Account/login

Then I went to forgot my password bc the one i use for the community apparently isn’t the same for that link. I gave my email address and it said if they have it on file, they will send me a link to change my pw. I didn’t get the link. I checked my spam and waited for about 2hr and did it again. But nothing.

Is this community in charge or is Webroot in charge?

What am I doing that is incorrect?

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Best answer by TripleHelix 17 December 2023, 14:24

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TripleHelix
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Userlevel 7
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Well it depends if you have the Older account or the Newer account and it’s all by Webroot and the Community is part of it. If you have Online Console issues you will have to put in another Ticket with support there the only ones that have access to everything Webroot on the back-end except the Webroot Community.

 

See here:

 

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
S
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Userlevel 4

Thanks

 

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