Question

Webroot SecureAnywhere trial keycode

  • 16 March 2021
  • 2 replies
  • 20 views

Hello everyone

I entered my email and my name on this page https://www.webroot.com/us/en/home/products/trials/av to get Webroot SecureAnywhere trial code. I got a keycode after i clicked “Start Free Trial”. 

But when i run wsainstall.exe to install Webroot on WIndows 10 with my keycode i get following message: "The keycode you entered is for a Webroot SecureAnywhere trial and can't be used to reactivate the full product. Please enter a purchased keycode or purchase one now to continue your Webroot SecureAnywhere protection".

Could you please help me with this? 

 


2 replies

Userlevel 7
Badge +61

Hello @Aleksey Halayonok 

 

I will ping the Community Staff and they should be able to help you! @freydrew  @khumphrey 

 

or you can contact Webroot sales:

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

Userlevel 7
Badge +17

@Aleksey Halayonok ,

The best contact would be our renewals/sales team: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com

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