I have passwords and I have a security code, but when I tried to log in, it asked for an authentication code. I have no idea what this is or where to find it. Can anyone please enlighten me?
Best answer by khumphrey
Sounds like you set up 2fa for Webroot - do you not remember setting this up? 2FA utilizes an authenticator program to make your logins more secure but it requires that 2FA authentication code to login every time. If you need to reset this, then you will have to contact support: https://www.webroot.com/us/en/support/home-contact