Hopefully we can get notified when it is fixed. We'll uninstall Webroot until a fix is available since we've never seen any way to just disable it (without reactivating on reboot).
Add Altium Designer (dxp.exe) to the list of false positives. WR deleted the .exe and now won't allow re-download or re-installation of the software. Not good.
Please restore the files from Quarantine to resolve this issue.
1. From the system tray, double-click the Webroot icon.
2. Click the PC Security gear icon.
3. Click the Quarantine Tab.
4. Select the items in question and press the blue arrow Restore button at the bottom right.
Run a scan after restoring the files from the Quarantine to confirm it has been resolved.
Business users please read here.
the bigger problem is that there ARE SOME FILES that have been autodeleted without use of Quarantine, i have some but all i can recover through Steam Valadating
I've Shut down my Webroot until someone "official" posts it is fixed. The files it wiped on mine were from an install program and Ireinstalled it and all is good, just no AV.
Between 12PM – 3PM MTN today Webroot falsely identified a safe file as a threat. Customers whose apps were trying to use this file during the 12PM-3PM MTN window could have received a red block screen and followed instructions to quarantine the good file. To resolve the issue we need customers to restore the quarantined file. Please follow the steps below to un-quarantine and restore the file: